Ashley Miller
Holden
Summary
Seeking employment where I can be an asset to providing quality dog handling & grooming skills at an established company that values hard work & dedication. Focused on ensuring seamless operations and high-quality results. Skilled in breed-specific grooming techniques and maintaining calm demeanor with pets.
Overview
9
9
years of professional experience
Work History
Pet Stylist
Petco
Overland Park, KS - Independence, Mo
04.2023 - Current
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming.
- Collaborated with team members to ensure smooth daily operations, consistently meeting scheduling demands and maintaining high-quality standards.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Provided exceptional customer service, addressing any questions or concerns promptly and professionally to ensure satisfaction with each grooming experience.
- Used ipass software to maintain animal behavior, health and care records.
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
- Developed creative solutions for challenging pet styling requests, exceeding customer expectations with every finished product.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
- Continuously updated knowledge on new pet styling trends and products, staying current with industry developments.
CERTIFIED DOG GROOMER
PAWSperity
09.2022 - 04.2023
- 644 hours hands-on Dog Grooming instruction. Trained & facilitated in safe dog handling. Cultivate safe & calm environment for dogs. Accomplished clipper & scissor work. Acquired use of grooming tools & techniques. Disciplined in safely grooming paw pads, sanitary & areas of special care- scars, moles, etc. Adaptable & mindful to all breeds & sizes. Weekly Social, Emotional & Self-care curriculum training.
UTILITY CUSTODIAN
TRUE BLUE SERVICES
08.2016 - 05.2022
- Various daily deep cleaning sites that required special attention to detail and quality assurance checks. Upheld Supervisor role for 3 years. Responsible for tracking & reporting inventory to keep stock consistently available. Train new staff, instruct on expectations for cleaning newly built homes. Lead of detailed cleaning for move-out/make-ready town homes & houses. Assured deadlines were met in a timely matter.
Education
High School Diploma -
HOLDEN HIGH SCHOOL
Holden, MO05-2006
Certified Dog Groomer -
Pawsperity
Kansas City, MO04-2023
Skills
- Bath & brush Certified
- Skilled hand work for clippers & scissors
- Compassionate & patient handling for dogs
- Ability to work with and calm nervous/anxious dogs
- Enhanced communication skills with clients & team members
- Hygiene and cleanliness
- Continual learning mindset
- Safe equipment usage
- Nail trimming
- Honest and dependable
- Attention to detail
ABOUT ME
- Meticulous attention to details & heightened organizational skills.
- Exceptional work ethics; punctual, team builder & professional demeanor.
Timeline
Pet Stylist
Petco
04.2023 - Current
CERTIFIED DOG GROOMER
PAWSperity
09.2022 - 04.2023
UTILITY CUSTODIAN
TRUE BLUE SERVICES
08.2016 - 05.2022
High School Diploma -
HOLDEN HIGH SCHOOL
Certified Dog Groomer -
Pawsperity