Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ashley Meyer

St. Louis

Summary

Dedicated and reliable professional with extensive experience in the medical field, including roles as an optician, veterinary technician, and Front Office Supervisor for an ophthalmology practice. Demonstrates strong proficiency in customer service, multitasking, organization, and meticulous attention to detail. Currently pursuing online classes for billing and coding certification to enhance skills and contribute effectively in a healthcare environment. Authorized to work in the U.S. for any employer, bringing a versatile background and a commitment to excellence in patient care and administrative support.

Overview

15
15
years of professional experience

Work History

Front Office Manager

Ophthalmology Consultants
05.2019 - Current
  • Check in/check out patients
  • Verify insurance and patients eligibility
  • Schedule appointments
  • Refer patients to other specialists
  • Scanning paperwork
  • Answering phones- Multiple lines
  • Ordering supplies
  • Collecting and posting payments for patients (i.e. copays, payment towards a bill, payments for surgery)
  • Medical Records(Sending records requested from other physicians, requesting records from other physicians offices)
  • Obtaining insurance referrals
  • Verify patient's insurance and their eligibility (Primarily medical insurance such as UHC, Aetna, BCBS, Medicare, Medicaid, Essence, Cigna, etc.)
  • Manager duties such as: submitting employee time sheets, approving time off requests, ordering supplies for the office, upkeep of office maintenance.

Optician

Crown Vision Center
02.2018 - 05.2019
  • Duties include checking in patients, scheduling appointments for patients, pulling up insurance benefits, assisting patients when picking out glasses, reviewing what insurance covered with patients, and pre-testing patients (i.e. pressure tests, getting visual acuities, visual field testing).

Veterinary Technician

Barrett Station Veterinary Clinic
07.2016 - 12.2017
  • Duties included getting clients into rooms, taking patient history, taking vitals of patient, getting supplies together for doctor, putting charges into computer, getting vaccines ready for the doctor, lab work which includes: making sure patients blood work gets to the doctors, running in-house lab work, staining and setting up slides for the doctors, calling clients regarding lab work, getting medications together for patients etc. I also am in charge of ordering the prescription foods that we keep in the clinic and keeping inventory of the food as well.

Office/kennel technician

Country Acres
08.2012 - 09.2016
  • Duties included checking in/out, answering phones, making appointments, taking care of the animals which included: cleaning kennels, feedings, exercise time, giving medications, etc.

Cashier

Gifts and Linens department
10.2010 - 12.2011
  • Duties included ringing out customers, greeting customers, stocking, answering the phone, putting together displays, etc.

Education

Associate's degree - General Education

St. Louis Community College
Wildwood, MO
01.2017

Skills

  • Animal care expertise
  • NextGen (6 years)
  • Animal Restraint
  • Animal Care
  • Kennel Experience
  • Receptionist
  • Ophthalmology Experience
  • Medical records (6 years)
  • Medical Imaging
  • Clerical Experience
  • Sales
  • Customer service
  • Incident triage
  • Veterinary Assistant
  • ORDERING (1 year)
  • Microsoft Outlook
  • Pet Grooming
  • Insurance eligibility verification
  • Patient Care
  • Front desk operations
  • Veterinary Technician Experience
  • INVENTORY (1 year)
  • Communication skills
  • Filing
  • Documentation review
  • Animal Handling
  • Proficient in EHR software usage
  • Microsoft Excel
  • Laboratory Experience
  • Organizational skills
  • Computer Skills
  • Phone Etiquette
  • MICROSOFT OFFICE
  • Effective multitasking
  • Schedule coordination
  • Workflow optimization
  • Administrative skills
  • Check-in and Check-out procedures
  • Staff training and development
  • Strong organization
  • Exceptional communication
  • Patient registration
  • HIPAA

Additional Information

  • Skills
  • Quick learner
  • Ordering products
  • Computer proficient
  • Keeping inventory
  • Microsoft Office Communication
  • Working as a team

Timeline

Front Office Manager

Ophthalmology Consultants
05.2019 - Current

Optician

Crown Vision Center
02.2018 - 05.2019

Veterinary Technician

Barrett Station Veterinary Clinic
07.2016 - 12.2017

Office/kennel technician

Country Acres
08.2012 - 09.2016

Cashier

Gifts and Linens department
10.2010 - 12.2011

Associate's degree - General Education

St. Louis Community College

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Ashley Meyer