Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
certifications
Generic

Ashley Long

Advance

Summary

Dynamic professional with extensive experience in customer service and cash handling at Dollar General Market. Proven track record in training and mentoring staff, enhancing workplace safety, and achieving production targets. Skilled in resource management and committed to maintaining high standards of accuracy and efficiency in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Key Holder

Dollar General Market
04.2025 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations. Received trucks and Merchandisers for shipping and receiving

Line Operator

TG Missouri
04.2024 - 02.2025

Machine operator for one line in production assembly making consoles for cars. Restocking parts and materials needed to make product and feed robots in machine functioning. Ran two process one line to produce to different parts one side was for the inner console then i processed arm rest on the other machine working with robots. Overtime demanded for certain shipments to be obtained for company standards.

  • Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
  • Followed best manufacturing practices for operation of production equipment.
  • Minimized machine downtime by promptly escalating technical problems to appropriate maintenance personnel for speedy resolution.

Production Line Operator

Effex Management Solutions
06.2023 - 04.2024
  • Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
  • Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
  • Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
  • Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Trained new employees by demonstrating operation of production line machinery.
  • Performed basic maintenance of production equipment to prevent downtime.

Line Technician

P&G
04.2021 - 07.2023
  • Enhanced equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
  • Increased production rates by troubleshooting and resolving technical issues in a time-sensitive manner.
  • Documented all operations and managed communication with team members.
  • Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
  • Adjusted equipment and troubleshot issues.
  • Bolstered team productivity levels by consistently meeting deadlines while balancing multiple tasks simultaneously.
  • Performed minor repairs on equipment and administered product changeovers.
  • Streamlined workflow processes by organizing tools and supplies for easy access during work shifts.
  • Enhanced team efficiency by leading training sessions on new technology and safety protocols.
  • Enhanced operational safety, implementing rigorous risk assessment procedures before starting repair work. Fork lift and JGL certified

Line Technician

Mondi
01.2020 - 04.2021
  • Maintained and operated automated manufacturing equipment.
  • Reduced errors with thorough quality assurance checks during assembly operations.
  • Sustained peak machinery performance levels with expert calibration adjustments as necessary.
  • Minimized downtime with proactive preventative maintenance measures on essential equipment.
  • Adjusted equipment and troubleshot issues. Ran line by my self making Tide Pod bags for P&G Familiar with Sap load and unloaded all rolls made on my line End of shift reports

DOTL

ManpowerGroup
06.2017 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations. DOTL stands for ( Diapers Operations Team Leader) i trained all new employee's to prep materials and lotions for P&G employee's. was over all safety training, repack, assignat to shift leader and back up shift leader. Office work as well end of shift reports with other management duties.

Education

GED -

Department of Elementary And Secondary Education
Cape Girardeau, MO
05-2008

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Workplace safety
  • Daily reporting
  • Team training and development
  • Staff training
  • Safety enforcement
  • Resource management

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.

Timeline

Key Holder

Dollar General Market
04.2025 - Current

Line Operator

TG Missouri
04.2024 - 02.2025

Production Line Operator

Effex Management Solutions
06.2023 - 04.2024

Line Technician

P&G
04.2021 - 07.2023

Line Technician

Mondi
01.2020 - 04.2021

DOTL

ManpowerGroup
06.2017 - 01.2020

GED -

Department of Elementary And Secondary Education

certifications

AGV Trained , Fork Lift Trained, JLG Trained, Safety Leader and trainer and mangament skills as well as office and Sap skills

Ashley Long