Ashley Kramer

Ozark,MO

Summary

Accomplished Lead Production Associate at EnerSys, adept in manufacturing operations and team leadership, significantly enhancing production efficiency and safety. Skilled in statistical process control and fostering operational excellence, I excel in driving projects to completion, ensuring quality standards. My proactive approach and ability to train staff have consistently met tight deadlines and improved productivity.

Overview

years of professional experience

Certification

Work History

Lead Production Associate

EnerSys

03.2018 - Current

Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
Monitored workers on site during production activities for safety procedures compliance.
Updated production metrics and facilitate regular team communication.
Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
Assembled products according to changing daily work orders and specific customer needs.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Inspected products and machines to maintain quality and efficiency.
Prepared reports and technical documentation of day-to-day production processes.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Reviewed production schedules and streamlined processes.
Met production targets and tight deadlines by collaborating closely with team members.
Made sure that products were produced on time and are of good quality.

Assistant Store Manager

Chappy's Deli

08.2005 - 12.2016

Processed payments for credit and debit cards and returned proper change for cash transactions.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Head Housekeeper

Sandra's Cleaning Services

02.2003 - 03.2007

Kept building entryway glass clean and polished for professional presentation.
Completed schedules, shift reports, and other business documentation.
Evaluated employee performance and developed improvement plans.
Trained and mentored all new personnel to maximize quality of service and performance.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Disposed of trash and recyclables each day to avoid waste buildup.
Increased employee performance through effective supervision and training.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Polished fixtures to achieve professional shine and appearance.

Education

Graphic Design

Ozarks Technical Community College

Springfield, MO

High School Diploma -

Nixa High School

Nixa, MO

01-2005

Skills

Statistical process control
Manufacturing operations
Operational excellence
Standard operating procedures
Waste reduction
Manufacturing

Equipment operation
Assembly and production
Production line supervision
Forklift operator certification
First Aid/CPR