Ashley Kendricks
FLORISSANT
Summary
Dynamic Cook Supervisor with a proven track record in enhancing meal satisfaction, ensuring kitchen safety, and optimizing food service operations. Committed to delivering exceptional customer service and efficient team coordination.
Results-driven culinary professional with extensive experience in supervising kitchen staff and implementing food safety regulations. Skilled in enhancing meal satisfaction through resident feedback and effective problem-solving. Ready to contribute to a high-performing culinary team.
Overview
16
16
years of professional experience
Work History
Cook Supervisor
Windsor Estates Nursing and Rehabilitation
Saint. Louis Mo
01.2024 - Current
- Supervised kitchen staff to ensure efficient meal preparation and adherence to safety standards.
- Coordinated daily food service operations, optimizing workflow and resource allocation.
- Trained new team members on kitchen protocols and food handling procedures.
- Implemented menu changes based on resident feedback, enhancing meal satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Achieved consistent high satisfaction ratings through effective communication and problem-solving skills.
Customer Service Representative
CarShield
City Of Saint Peters, MO
03.2018 - 02.2024
- Provided exceptional support to customers, resolving inquiries and issues efficiently.
- Managed multiple customer interactions, ensuring timely and accurate responses.
- Assisted in training new team members on service protocols and best practices.
- Utilized CRM software to track customer interactions and enhance service quality.
- Developed responses for frequently asked questions to enhance self-service options for clients.
Cook
Bernards Care Center
St Louis, MO
05.2010 - 01.2018
- Prepared nutritious meals according to dietary guidelines and resident preferences.
- Managed kitchen inventory, ensuring availability of fresh ingredients and supplies.
- Collaborated with dietary staff to create balanced menus that meet residents' health needs.
- Trained new kitchen staff on food preparation techniques and safety protocols.
Education
Missouri State Salesperson -
Colibri Real Estate
St Louis, MO06-2026
Associate of Applied Science - Accounting
Harris Stowe
St Louis, MO04-2017
Associate of Arts - Medical Office Asst
Vatterotte Collage
St.louis Mo06-2005
Skills
- Stocks and soups
- Seafood preparation
- Pasta making
- Waste reduction
- Culinary creativity
- Kitchen safety
- Food safety regulations
- Food presentation
- Cooking techniques
Timeline
Cook Supervisor
Windsor Estates Nursing and Rehabilitation
01.2024 - Current
Customer Service Representative
CarShield
03.2018 - 02.2024
Cook
Bernards Care Center
05.2010 - 01.2018
Missouri State Salesperson -
Colibri Real Estate
Associate of Applied Science - Accounting
Harris Stowe
Associate of Arts - Medical Office Asst
Vatterotte Collage