Ashley Fowler
Independence,MO
Summary
Well-organized Distribution Specialist adept at coordinating materials movement into and out of the warehouse environment. Detail-oriented and hardworking team player with skills in problem-solving, multitasking and prioritizing tasks. Ready to bring 3 years of related experience and take on challenging new role.
Results-oriented professional with broad range of experience in warehouse operations, publications distribution and sales. Successfully coordinates teams to achieve business objectives, increase customer satisfaction and drive business development initiatives. Skilled in operating heavy machinery to facilitate shipping and distribution activities within warehouse environments, controlling inventories and managing warehouse operations.
Dedicated Distribution Specialist with track record of handling receiving and shipping functions successfully. Adept at building and maintaining positive relationships with both customers and vendors. Good physical fitness and mobility capabilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Distribution Specialist
Ups mail innovations
04.2023 - Current
- Responsible for the efficient and timely loading and unloading of packages
- In contact with drivers and dispatch on a daily bases, calling transportation brokers to get any extra trailers we may to move all the product
- Dispatching freight semi trucks accurately and ensuring they are leaving with accurate paperwork
- Checked shipments against paperwork and signed documents.
- Scheduled pickups and deliveries to maintain smooth operations.
- Coordinated storage locations and product movements.
- Uncovered and resolved errors with minimal oversight.
- Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks.
- Managed and maintained warehouse to comply with company policies and federal regulations.
Part-Time Supervisor
UPS mail innovations
09.2021 - 04.2023
- Supervised a team of employees, ensuring productivity and maintaining high standards of customer service
- Evaluated existing processes for managing employee time and attendance data, recommending improvements that led to greater accuracy and efficiency across the organization.
- Trained new staff on company policies, procedures, and fostering a collaborative work environment
- Managed scheduling and work assignments to optimize team efficiency and meet operational goals
- Collaborated with management to identify areas of improvement within the organization''s time management practices.
- Developed a comprehensive training program to support new hires in understanding their roles and responsibilities.
- Led cross-functional initiatives focused on improving overall organizational effectiveness through better resource allocation and time management practices.
Data Entry Clerk
Snelling Staffing, L.L.C.
06.2020 - 09.2021
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Verified data by cross-checking with original documents.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Working with duel computer screens to ensure accuracy
- Commutation by email and phone on a daily basis with vendors to ensure accuracy of invoices and any supplies needed
- Daily commutation with truck drivers and dispatch to get arrival times and any information about the incoming loads
Quality Control Inspector
Snelling Staffing Services, LLC
09.2019 - 06.2020
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Call Center Representative
Education Dynamics
04.2020 - 05.2020
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Delivery Driver
Jason's Deli
12.2018 - 09.2019
- Taking customer orders over the phone or through our online system, making sure company accounts for businesses are in order
- Maintaining a clean work environment
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
Bakery Associate
CONSTANTINO'S MARKET
08.2018 - 09.2018
- Knowledge of all the products, explaining to customers if they have an allergy with a certain ingredient
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
Team Member/Cashier
Panera Bread
05.2016 - 08.2018
- Having knowledge of the products, Giving great customer service dealing with customers in high stress situation
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Handling money and making sure the deposit is correct at the end of the night
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Learned all required tasks quickly to maximize performance.
Manager
Icing By Claire's
09.2017 - 02.2018
- Established a welcoming atmosphere to encourage repeat business.
- Interacting with customers telling them about the daily promos in store
- Managed budgets for various departmental initiatives.
- Ear piercing expert having knowledge about the earring we pierce with an dealing with people that have a sensitivity to some metals
- Managed inventory control, cash control, and store opening and closing procedures.
- Handling money counting the registers at the end of the night
- Writing out deposit slips taking money to the bank
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Cashier/Customer Service
Lowe's
09.2015 - 03.2016
- Knowing how to properly enter information on a credit application
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Dealing with customers in a high stress situation
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Having great customer service making the work environment fun and friendly
Cashier/Customer Service
Lowe's
11.2014 - 07.2015
- Having computer skills dealing with credit card applications making sure the customer has all the right products for the job they are working on
- Handling internet orders making sure they receive the correct products
- Answering the phones properly explaining everything in a professional manner
Outside Garden Associate
Lowe's
04.2014 - 11.2014
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained walkways and paths throughout gardens for safe navigation.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Coordinated deliveries of new stock, ensuring timely arrival and proper placement in the garden center.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
Education
High School Diploma -
Baxter Springs High School
Baxter Springs, KS05.2013
Skills
- Customer Care
- Sales Experience
- Microsoft forms
- Quality Control
- Management
- Data Entry
- 10-Key
- Freight Experience
- Office Administration
- Inventory Control
- Phone Etiquette
- Warehouse Experience
- Microsoft Office
- Quality Inspection
- Computer Skills
- Writing Skills
- Delivery Driver Experience
- Training & Development
- Administrative Experience
- Time Management
- Leadership
- Troubleshooting skills
- Shipping and receiving
- Warehouse organization
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Distribution Specialist
Ups mail innovations
04.2023 - Current
Part-Time Supervisor
UPS mail innovations
09.2021 - 04.2023
Data Entry Clerk
Snelling Staffing, L.L.C.
06.2020 - 09.2021
Call Center Representative
Education Dynamics
04.2020 - 05.2020
Quality Control Inspector
Snelling Staffing Services, LLC
09.2019 - 06.2020
Delivery Driver
Jason's Deli
12.2018 - 09.2019
Bakery Associate
CONSTANTINO'S MARKET
08.2018 - 09.2018
Manager
Icing By Claire's
09.2017 - 02.2018
Team Member/Cashier
Panera Bread
05.2016 - 08.2018
Cashier/Customer Service
Lowe's
09.2015 - 03.2016
Cashier/Customer Service
Lowe's
11.2014 - 07.2015
Outside Garden Associate
Lowe's
04.2014 - 11.2014
High School Diploma -
Baxter Springs High School
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