Ashley Elliott
Mountain View,MO
Summary
Dynamic Assistant Manager at Security Finance with a proven track record in boosting sales through effective marketing strategies and exceptional customer service. Skilled in financial management and team leadership, I foster positive work environments and drive operational excellence, ensuring high-quality service and strong customer relations. Adaptable and detail-oriented, I thrive in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Security Finance, Financial Services
08.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily operations to maintain store cleanliness and organization.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
CMA1/Med Aid
Caring Hearts With Country Living
10.2019 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.210
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Liberty High School
Mountain View, MOSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Customer relations
- Team motivation
- Goal setting
- Workload management
- Conflict resolution
- Budgeting and finance
- Financial management
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Reporting and documenting
- Computer skills
- Marketing
Timeline
Assistant Manager
Security Finance, Financial Services
08.2024 - Current
CMA1/Med Aid
Caring Hearts With Country Living
10.2019 - 08.2024
Liberty High School
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