Personable and resourceful with genuine passion for animal care and well-being. Possesses comprehensive understanding of animal behavior and health, paired with proficiency in facility maintenance and staff coordination. Committed to creating safe, clean, and nurturing environment for all animals in my care.
Overview
16
16
years of professional experience
Work History
Kennel Manager
Elm Point Animal Hospital
11.2023 - Current
Daily customer interaction, handling owner call-backs and resolving any issues that may arise
Communication between departments in the clinic: reception, treatment, grooming and kennel
Hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
Daily care of dogs (and cats) in kennel: feeding/supplement management, walking, cleaning, recording animals’ daily stats
Regularly assisting in the vet clinic with restraining dogs for exams, vaccinations, medication administration, etc
Provide excellent customer service by addressing client inquiries promptly and professionally.
Streamline record keeping for better tracking of daily activities and animal health data.
Manage inventory to ensure adequate supplies, effectively reducing costs and waste.
Improved kennel operations by implementing efficient scheduling and staff management strategies.
Consistently evaluated current practices for areas of improvement, making necessary adjustments to optimize productivity within the facility.
Implemented safety measures to minimize risks of accidents or injuries among staff members and animals.
Collaborated with veterinarians to ensure proper medical care for all animals under the facility's care.
Lead team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
Floral Designer
The Flower Stop
08.2022 - 09.2023
Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste
Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
Kennel Worker/Receptionist
Shadowood Pet Resort
01.2009 - 01.2010
Front desk duties: answering phones, managing customer accounts, setting appointments
Feeding, administration of supplements/medications
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Enhanced animal well-being by providing daily care, including cleaning, grooming, and exercising.
Kennel Assistant
Vom-amaris K9
01.2009 - 06.2009
Kept cages, kennels, play yards, and grooming areas neat and clean.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Answered telephones and performed administrative duties to assist receptionist during busy periods.