Ashley Dameron

Contract role supporting Spectrum Agent OS application. Creating Alteryx workflows and Tableau dashboards to support error reporting and resolution for the Customer Solutions & Desktop Applications team.

• Real-time monitoring of application errors and dashboard creation in Splunk
• Helping identify false errors that have improved agent order success metrics from 97 to 99%
• Streamlining error report creation using Alteryx, Microsoft SQL Server, and Tableau

Oversaw data extraction, loading, and mapping of reinsurance client files. Utilized Alteryx to develop workflows and macros for data transformation. Loaded data into PostgreSQL databases and conducted rigorous data validation.

• Improved data processing efficiency through automated workflows and macros
• Collaborated on peer testing of Alteryx workflows and SQL queries
• Enhanced data quality by implementing validation protocols

Short-term contract role within a newly established analytics team. Monitored Azure Synapse data pipelines to ensure optimal data flow. Developed SQL data models and Power BI dashboards for C-suite executives, enhancing store operations insights. Generated ad-hoc reports for Marketing to assess product promotion performance.

• Utilized BloomReach Ecommerce software for customer segmentation and performance dashboards
• Created custom flows for marketing email and push notification campaigns

Developed and maintained reports and dashboards using Excel, Alteryx, and Tableau. Created ad-hoc reports to support business team objectives. Conducted quality control on Tableau dashboards prior to publication. Enhanced team documentation for best practices and reporting instructions. Collaborated with operational leaders to grasp business objectives and challenges in report development.

• Created comprehensive dashboards to streamline and better track supplier onboarding process
• Fostered cross-functional communication to align reporting with business needs

Oversaw Metadata Tagging project, ensuring timely delivery and quality standards. Conducted data analysis for CFO, quantifying online course errors. Managed data entry for complex projects, integrating third-party services. Reviewed digital asset spreadsheets and JSON files for content completeness.

• Ensured accuracy in project timelines and deliverables
• Streamlined processes by collaborating on new documentation
• Enhanced data integrity for Stride's online courses through meticulous analysis and reviews