Ashleigh Morgan
Belton
Summary
Customer-focused professional with expertise in conflict resolution, communication, and problem-solving. Delivers exceptional service that enhances customer satisfaction and loyalty. Collaborates effectively within teams and adapts to evolving needs while driving results through efficient service. Reliable and proactive in achieving organizational objectives.
Overview
5
5
years of professional experience
Work History
Tenant Coordinator
Housing Authority of Kansas City
Kansas City, MO
03.2024 - Current
- Coordinate tenant applications and lease agreements, ensuring full compliance with housing regulations and program requirements.
- Manage application intake and review remotely, verifying documentation accuracy to minimize leasing risks.
- Facilitate communication between tenants and property management, resolving issues promptly through phone, email, and virtual/in Person channels.
- Maintain accurate digital records of applicant information, leases, and compliance documentation.
- Organize tenant meetings and workshops, coordinating schedules and materials virtually/in Person.
- Assist in developing housing programs that improve tenant satisfaction and retention.
Seasonal Worker
Macy's
Leawood, KS
10.2023 - 01.2024
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Maintained accurate inventory records using POS systems, demonstrating strong data-entry skills.
- Collaborated with team members to achieve operational goals during high-traffic periods.
Guest Sales Associate
Cracker Barrel Old Country
Belton, MO
03.2023 - 09.2023
- Assisted customers with product selection and inquiries, enhancing the overall experience.
- Processed sales transactions accurately using point-of-sale systems, ensuring precision in cash handling.
- Resolved guest complaints promptly, demonstrating strong problem-solving and de-escalation skills.
Stockroom Worker
Khols
Belton, MO
09.2022 - 02.2023
- Received and organized merchandise, maintaining inventory accuracy through regular stock counts.
- Operated stockroom equipment while adhering to safety protocols.
- Demonstrated flexibility in adapting to changing priorities while maintaining productivity.
Retail Sales Associate
Macy's
Leawood, KS
08.2021 - 02.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS systems to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register, handled cash and counting change accurately.
Education
High School Diploma -
Belton High School
Belton, MO05.2021
Skills
- Tenant application review & lease compliance
- Housing regulations & program administration
- Microsoft Office 365
- Attention to detail & multitasking
- Time management & self-directed workflow
- Conflict resolution & empathetic customer service
Timeline
Tenant Coordinator
Housing Authority of Kansas City
03.2024 - Current
Seasonal Worker
Macy's
10.2023 - 01.2024
Guest Sales Associate
Cracker Barrel Old Country
03.2023 - 09.2023
Stockroom Worker
Khols
09.2022 - 02.2023
Retail Sales Associate
Macy's
08.2021 - 02.2022
High School Diploma -
Belton High School