ARICA TODD
Bradleyville
Summary
Dynamic and dedicated professional with extensive experience at Branson Aquarium at the Boardwalk, excelling in customer service and ticketing operations. Proven ability to enhance guest experiences through effective communication and teamwork. Recognized for meticulous attention to detail and adaptability in fast-paced environments, ensuring smooth operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Ticket Counter and Various Roles
Branson Aquarium at the Boardwalk
Branson
06.2024 - Current
- Worked at the ticket counter, theater, stingray tank, gift shop, and photo center.
- Assisted guests with ticket purchases and entry processes.
- Maintained cleanliness of store by stocking shelves, cleaning displays.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the front counter area.
- Processed cash and credit transactions accurately and efficiently.
- Answered visitor inquiries about exhibits and attractions promptly.
- Collaborated with team members to ensure smooth operations throughout the day.
- Operated cash register to process payments accurately and efficiently.
- Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
- Cross-trained colleagues on counter operations and procedures.
- Organized merchandise racks for easy access to items by customers.
Janitorial Assistant
Bradleyville High School
Bradleyville
06.2023 - 08.2023
- I cleaned and prepared building surfaces by wiping down windows and doors, scrubbing and polishing floors and scrubbing rugs.
- Lifted heavy furniture, scrubbed walls, mopped floors, changed air filters, waxed floors, and ran machinery such as; buffers, scissor lift, and power washer.
Janitorial Assistant
Bradleyville High School
Bradleyville
06.2022 - 08.2022
- I cleaned and prepared building surfaces by wiping down windows and doors, scrubbing and polishing floors and scrubbing rugs.
- Lifted heavy furniture, scrubbed walls, mopped floors, changed air filters, waxed floors, and ran machinery such as; buffers, scissor lift, and power washer.
Education
HIGH SCHOOL DIPLOMA -
Bradleyville R-1 High School
Bradleyville, MO05.2025
Some College (No Degree) - Cultural Anthropology
MISSOURI STATE UNIVERSITY
SpringfieldSkills
- Leader
- Dedicated
- Detailed oriented
- Hard working
- People person
- Outgoing
- Independent
- Fast Learner
- Merchandise stocking
- Adaptability and flexibility
- Communication skills
- Ticketing operations
- Cash handling
- Customer service
- Multitasking
- Critical thinking
- Teamwork
- Continuous improvement
- Professionalism
- Active listening
- Effective communication
Accomplishments
- Group 1 Ranked at FFA State in Dairy Cattle placing 13th
- Group 1 Ranked at FFA State in Agronomy placing 10th
- Group 2 Ranked at FFA State in Forestry placing 18th
- Placed 5th at State in Beta and move on to Nationals
- Gold Rating in Districts for Solo
- Gold Rating in Districts for Quartet (1st Trumpet)
- Gold Rating in District for Sextet (1st Trumpet)
- Gold rating in Districts for Solo (Trumpet)
- Gold Rating in Districts for Quartet (2nd Trumpet)
- Silver Rating in Districts for trio (1st Trumpet)
- Silver Rating in State for solo (Trumpet)
- Silver Rating in State for Quartet (1st Trumpet)
- Silver Rating in State for Sextet (1st Trumpet)
- Silver Rating in State for Quartet (2nd Trumpet)
- Bronze Rating in State for Solo (Trumpet)
- 5th place in the National Beta State Convention onsite drawing division II
- 9th place in the National Beta Convention for Onsite drawing
- 5th place in the National BETA State Convention for Drawing division II
Community Service
- Basketball Coach for children
- Children church Volunteering
- Bible School Volunteer
- Working in Junior concession stands
- Volunteered to serve food at homeless shelter
- Refed a 3 on 3 tournament as a fundraiser for Basketball
- Cheer leading camp; taught elementary kids cheers to perform at a basketball game
Hobbies and Interests
- Drawing
- Singing
- Playing guitar
- Playing piano
- Playing baritone
- Playing trumpet
- Volleyball
- Basketball
- Reading Books (mysteries)
References
- Veronica Davis (Supervisor at Branson Aquarium) 417-576-8620
- Tracey Shipley (Teacher) 417-250-1229
- Lisa Lux 417-546-0795
Timeline
Ticket Counter and Various Roles
Branson Aquarium at the Boardwalk
06.2024 - Current
Janitorial Assistant
Bradleyville High School
06.2023 - 08.2023
Janitorial Assistant
Bradleyville High School
06.2022 - 08.2022
HIGH SCHOOL DIPLOMA -
Bradleyville R-1 High School
Some College (No Degree) - Cultural Anthropology
MISSOURI STATE UNIVERSITY