Arianna Williams
Kansas City
Summary
Results-driven professional recognized for strong problem-solving abilities and effective communication skills, leading to substantial improvements in customer satisfaction. Demonstrated expertise in multitasking and prioritization, ensuring operational efficiency and enhanced team performance. Proven ability to foster positive client relationships while delivering outstanding service. Committed to accuracy and dedicated to supporting team success.
Overview
1
1
year of professional experience
Work History
At Your Service Agent
Kansas City Marriott Downtown
Kansas City
01.2024 - Current
- Accurately input guest data and requests into the system, maintaining organized and up-to-date records.
- Answer incoming calls and efficiently handle guest requests, ensuring prompt and professional service.
- Collaborate with front office staff to resolve issues, to enhance the guest experience.
- Manage multiple tasks simultaneously, while maintaining a high level of customer satisfaction.
Education
High School Diploma -
ST Lucie West Centennial High School
Port Saint Lucie, FL05-2021
Skills
- Strong problem-solving and decision-making abilities
- Effective verbal and written communication skills
- Ability to stay calm under pressure in fast-paced environments
- Quick learner with a strong attention to detail
- Multitasking and time management
- Data entry
Timeline
At Your Service Agent
Kansas City Marriott Downtown
01.2024 - Current
High School Diploma -
ST Lucie West Centennial High School
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