Ariana Dickens
Ozark
Summary
Proactive professional with strong time management and problem-solving abilities. Recognized for reliability and adaptability, with a quick learning curve for new skills. Focused on driving team success and contributing to organizational growth through effective collaboration.
Overview
4
4
years of professional experience
Work History
Medical Secretary
Cox Hospital
07.2025 - 08.2025
- Managed appointment scheduling for patients, optimizing workflow and reducing wait times.
- Coordinated patient records management, ensuring accuracy and compliance with HIPAA regulations.
- Assisted healthcare professionals with administrative tasks, enhancing team efficiency and communication.
- Processed insurance claims and billing inquiries, resolving issues promptly to maintain patient satisfaction.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Evs
Cox South Hospital
07.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Cleaned patient’s rooms
- Cleaned public areas
Lead Cleaner
Turnkey Cleaners
07.2021 - 11.2024
- Operated cleaning equipment to maintain cleanliness and hygiene standards in designated areas.
- Assisted in inventory management by tracking supplies and reporting shortages to supervisors.
- Adapted quickly to various cleaning tasks, ensuring all areas were addressed efficiently.
- Collaborated with team members to complete daily cleaning schedules and meet deadlines.
- Communicated effectively with staff to address specific cleaning needs and concerns promptly.
- Conducted routine inspections to assess quality of work performed and identify areas for improvement or additional training needs.
- Collaborated with team members to develop best practices for efficient and effective cleaning procedures.
- Delivered exceptional customer service by actively listening to client needs and providing prompt solutions or adjustments as needed.
Housekeeping/cma
Joy Assisted Living
08.2023 - 03.2024
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Equipped patients with assistance required for basic care.
- Cleaned residents rooms
- Did laundry and other needs for residents
Education
Glendale Highschool
Springfield, MO05.2022
Skills
- Medical terminology
- Clinical support
- Customer service
- Patient scheduling
- Very detailed cleaner
Timeline
Medical Secretary
Cox Hospital
07.2025 - 08.2025
Evs
Cox South Hospital
07.2024 - 07.2025
Housekeeping/cma
Joy Assisted Living
08.2023 - 03.2024
Lead Cleaner
Turnkey Cleaners
07.2021 - 11.2024
Glendale Highschool