April Patton
Kansas City
Summary
Experienced law enforcement professional with over 12 years in policing and crime prevention. Specializes in conflict resolution and de-escalation techniques to enhance community safety. Committed to community policing and victim counseling, fostering trust and collaboration within the community. Proven ability to mentor junior officers and build strong relationships with colleagues and community members.
Overview
21
21
years of professional experience
6
6
Certifications
Work History
Police Officer
Kansas City Missouri Police Department
Kansas City
05.2013 - Current
- Provided testimony in court when necessary concerning investigations conducted.
- Advised citizens on safety precautions and preventive measures against crime.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Guided domestic violence victims in accessing critical resources and navigating legal options.
- Mediated disputes using conflict resolution strategies to foster community peace and safety.
- Conducted traffic stops in accordance with departmental protocol.
- Enforced laws and regulations to maintain public safety and order.
- Responded to emergency calls and provided immediate assistance to citizens.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Patrolled assigned areas to deter criminal activity and promote community engagement.
- Prepared detailed reports on incidents, arrests, and investigations for legal documentation.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
CNA Supervisor
Provide A Care
Kansas City
01.2009 - 05.2013
- Monitored the quality of care provided by CNAs to ensure compliance with standards.
- Ensured that all CNA personnel were compliant with state regulations regarding certification requirements.
- Developed and maintained a system to track employee performance, attendance, and training.
- Interacted with patients, families, physicians, nurses, social workers, therapists as needed.
- Coordinated staff schedules and ensured adequate coverage for patient needs.
Server
Texas Roadhouse
Liberty
02.2005 - 01.2009
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with menu knowledge and food recommendations for guests.
- Took accurate orders and communicated effectively with kitchen staff.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and processed payments efficiently.
- Trained new servers on restaurant procedures and customer service standards.
Education
High School Diploma -
Liberty High School
Liberty, MO05-2007
Some College (No Degree) -
Maplewoods Community College
Kansas City, MOSkills
- Crime investigation
- Testifying in court
- Crime scene preservation
- Community policing
- Crisis intervention
- De-escalation techniques
- Conflict resolution
- Emergency vehicle operation
- CPR/First aid certified
- Report writing
- Problem solving
- Decision making
- Critical thinking
- Team collaboration
- Domestic violence prevention
- Cultural awareness
- Community relations
- Self-defense techniques
Certification
CIT
Timeline
Police Officer
Kansas City Missouri Police Department
05.2013 - Current
CNA Supervisor
Provide A Care
01.2009 - 05.2013
Server
Texas Roadhouse
02.2005 - 01.2009
High School Diploma -
Liberty High School
Some College (No Degree) -
Maplewoods Community College