Apollo M. Zilke
St Louis,MO
Summary
Energetic and passionate individual with strong customer service skills seeking a position at Together Credit Union. Ready to contribute to team success and help achieve company goals. Open to opportunities that allow for the use of my excellent customer care, time management, and problem-solving abilities. Detail-oriented, organized, and dependable, with a proven track record of managing multiple priorities while maintaining a positive attitude.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Ginger Bay Salon
09.2025 - Current
- Enhanced client satisfaction through effective daily salon operations management.
- Trained staff in customer engagement techniques for improved service quality.
- Conducted evaluations to identify training needs and support staff development initiatives.
- Resolved client concerns swiftly, fostering loyalty within the salon community.
Data Analyst
Scale AI
09.2023 - 05.2025
- Achieved high precision standards in AI training through collaborative image projects.
- Extracted actionable insights from large datasets to enhance decision-making processes.
- Standardized data collection processes, improving consistency and accuracy across projects.
- Enhanced decision-making with precise data visualizations and thorough analysis techniques.
Barista / Barista Trainer
Starbucks
07.2019 - 08.2023
- Enhanced partner training on social dynamics and operational standards.
- Minimized cash handling errors through accurate payment processing techniques.
- Conducted new employee training sessions in both group and individual formats.
- Crafted beverages following standardized recipes for consistent quality and customer satisfaction.
- Maintained espresso machines and brewing equipment for optimal performance and cleanliness.
- Provided outstanding customer service by efficiently addressing inquiries and fulfilling orders.
Education
Art with drawing emphasis
Webster University
Saint Louis, MOSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff supervision
- Conflict resolution
- Team building
Timeline
Assistant Manager
Ginger Bay Salon
09.2025 - Current
Data Analyst
Scale AI
09.2023 - 05.2025
Barista / Barista Trainer
Starbucks
07.2019 - 08.2023
Art with drawing emphasis
Webster University