Anum Tahir
Kansas City,MO
Summary
Versatile IT Specialist & Software Developer with extensive experience in designing, developing, and optimizing software solutions. Skilled in troubleshooting complex technical issues, implementing system enhancements, and ensuring seamless software integration with IT infrastructure. Adept at collaborating with cross-functional teams to align software solutions with business objectives, driving efficiency, scalability, and security. A problem-solver with a keen eye for innovation, committed to delivering high-performance, secure, and user-centric software solutions that enhance organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Software Specialist / Data Processor
Cameron Regional Medical Center
10.2021 - Current
- 3+ years of experience in customer service and technical support for Healthcare IT and Electronic Health Records (EHR) systems
- Provide comprehensive technical support to hospital staff, ensuring minimal system downtime and swift resolution of EHR and clinical software issues
- Ensure HIPAA compliance and adherence to healthcare regulations by implementing robust security protocols, conducting regular audits, and managing system updates
- Collaborate with healthcare providers to assess and enhance workflows, recommending IT solutions that improve patient care efficiency and operational effectiveness
- Oversee the integration and deployment of new hospital systems, including patient management and medical records software
- Perform routine data backups and disaster recovery testing to ensure data security and system reliability
- Conduct staff training on hospital-specific software and IT systems, enhancing adoption rates and minimizing user errors
- Develop and deploy system interfaces, leveraging expertise in HL7 and networking communication protocols
- Extensive knowledge of relational databases and SQL Server, ensuring efficient data management and query execution
- Maintain and update internal healthcare systems, including electronic forms, flow sheets, and scheduling modules
- Provide tier-1 and tier-2 technical support to healthcare professionals, achieving a 95% first-call resolution rate
- Troubleshoot and resolve network, software, and hardware issues across multiple devices, including workstations, tablets, and printers used in medical facilities
- Assist in the installation, configuration, and maintenance of EHR systems (e.g., TruBridge-Evident), ensuring optimal performance and reliability
- Train healthcare staff and physicians on software systems, troubleshooting procedures, and data protection best practices
- Manage system upgrades and patches, ensuring enhanced security features and continuous system improvements
- Used ticketing systems to manage and process support actions and requests.
Workday Developer
Lifetime Clubs and Fitness
08.2020 - 10.2021
- 2+ years of experience as a Workday Developer, specializing in Workday Studio, Cloud Connectors, Workday Integration, Workday HCM, Workday Financials, and related modules
- Proficient in Workday-specific tools and technologies, including Workday Web Services (WWS), XSLT, Enterprise Interface Builder (EIB), and Workday Report Writer
- Skilled in writing, testing, and debugging Workday integrations and custom code to enhance system functionality
- Strong experience in troubleshooting and resolving complex Workday-related issues, ensuring seamless system performance
- Familiar with Agile and Scrum project management methodologies, optimizing Workday development cycles
- Knowledgeable in SQL, Java, Web Services, and cloud computing platforms, enhancing Workday integration capabilities
- Experienced in Software Development Life Cycle (SDLC) and Agile methodologies, ensuring efficient Workday implementation, iteration, and continuous improvement
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
Education
Bachelors - Computer Science
Avila University
Kansas City, MOSkills
- Software Development
- Workday experience
- System Integration
- IT Infrastructure
- Programming & Software Engineering
- Agile Methodologies
- Project Management
- Software Development Life Cycle (SDLC)
- Cloud Computing
- Database Management
- Strong communication skills
- Self-driven and motivated
- Technical Troubleshooting
- Microsoft outlook
- Problem-solving
- Object-oriented programming
- Software development
- Testing and debugging
Certification
Software developer certification, Johnson County Community College
Professional Development
Trubridge Health Care Conference, 01/01/22 - 12/31/24
Timeline
Software Specialist / Data Processor
Cameron Regional Medical Center
10.2021 - Current
Workday Developer
Lifetime Clubs and Fitness
08.2020 - 10.2021
Bachelors - Computer Science
Avila University
Similar Profiles
Amanda JeffersAmanda Jeffers
Certified Medical Assistant, in Dermatology at Cameron Regional Medical CenterCertified Medical Assistant, in Dermatology at Cameron Regional Medical Center
Abbie ShulerAbbie Shuler
Emergency Room Registered Nurse at Cameron Regional Medical CenterEmergency Room Registered Nurse at Cameron Regional Medical Center
Megan ZwygartMegan Zwygart
Licensed Practical Nurse at Cameron Regional Medical CenterLicensed Practical Nurse at Cameron Regional Medical Center