Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
CustomerServiceRepresentative
Antonio Butts

Antonio Butts

Black Jack

Summary

Dynamic leader with proven expertise in managing maintenance operations at the United States Postal Service (USPS). Excelled in fostering team development and implementing analytical decision-making to enhance efficiency. Achieved significant improvements in employee engagement and operational workflow, demonstrating a commitment to service excellence and collaborative supervision.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Manager Maintenance Operations

United States Postal Service, USPS
08.2004 - Current
  • Coordinated recruitment efforts to attract top talent.
  • Streamlined communication processes to foster transparency among departments.
  • Managed budgets for various departmental initiatives.
  • Implemented training programs for enhanced employee skills.
  • Conducted performance evaluations to identify areas for employee growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

High School Diploma -

University of Missouri, St. Louis
St Louis, MO
06-1989

Skills

  • Service Excellence
  • Collaborative Supervision
  • Prioritized Scheduling Skills
  • Analytical Decision-Making
  • Team Development
  • Team Task Assignment
  • Results-Oriented Goal Development
  • Workflow Coordination
  • Project Planning
  • Staff Shift Management
  • Dispute Resolution

Accomplishments

  • Supervised team of 5 staff members.
  • Collaborated with team of 6 consisting of 2 supervisors, 2 electronic technicians, and 2 mechanics in the development of lean 6 sigma safety project .

Affiliations

  • National Association Postal Supervisors

Certification

  • Six Sigma Certification
  • Forklift Certification
  • Missouri Class B Driver's License

Interests

  • Adventure Travel
  • Road Trips

Timeline

Manager Maintenance Operations

United States Postal Service, USPS
08.2004 - Current
  • Six Sigma Certification
  • Forklift Certification
  • Missouri Class B Driver's License

High School Diploma -

University of Missouri, St. Louis
Antonio Butts