Dynamic leader with proven expertise in managing maintenance operations at the United States Postal Service (USPS). Excelled in fostering team development and implementing analytical decision-making to enhance efficiency. Achieved significant improvements in employee engagement and operational workflow, demonstrating a commitment to service excellence and collaborative supervision.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager Maintenance Operations
United States Postal Service, USPS
08.2004 - Current
Coordinated recruitment efforts to attract top talent.
Streamlined communication processes to foster transparency among departments.
Managed budgets for various departmental initiatives.
Implemented training programs for enhanced employee skills.
Conducted performance evaluations to identify areas for employee growth.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
University of Missouri, St. Louis
St Louis, MO
06-1989
Skills
Service Excellence
Collaborative Supervision
Prioritized Scheduling Skills
Analytical Decision-Making
Team Development
Team Task Assignment
Results-Oriented Goal Development
Workflow Coordination
Project Planning
Staff Shift Management
Dispute Resolution
Accomplishments
Supervised team of 5 staff members.
Collaborated with team of 6 consisting of 2 supervisors, 2 electronic technicians, and 2 mechanics in the development of lean 6 sigma safety project .
Affiliations
National Association Postal Supervisors
Certification
Six Sigma Certification
Forklift Certification
Missouri Class B Driver's License
Interests
Adventure Travel
Road Trips
Timeline
Manager Maintenance Operations
United States Postal Service, USPS
08.2004 - Current
Six Sigma Certification
Forklift Certification
Missouri Class B Driver's License
High School Diploma -
University of Missouri, St. Louis
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