Anthony Singleton
Sturgeon
Summary
Dynamic Team Leader Manager at Tractor Supply Company with a proven track record in enhancing team productivity and customer satisfaction. Skilled in strategic planning and employee development, I foster a culture of accountability and collaboration, driving significant improvements in performance and motivation. Committed to resolving issues with a positive attitude and effective problem-solving abilities.
Developed leadership skills in fast-paced, team-oriented environment, emphasizing strategic planning and team coordination. Demonstrates strong ability to adapt to new challenges and environments, seeking to transition these capabilities into new field. Focused on driving success through effective team collaboration and innovative problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Tractor Supply Company
06.2023 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Sturgeon High School
Sturgeon, MOSkills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Teamwork and collaboration
- Goal setting
- Good judgment
- Strategic planning
- Task prioritization
- Forklift Certified through Tractor Supply
- Operate Pallet Jack
- Filled in as Receiver in warehouse
- Time management
- Employee development
Certification
- Team Lead Certified through Tractor Supply
- Forklift Certified through Tractor Supply
- Baler Certified through Tractor Supply
Timeline
Team Leader Manager
Tractor Supply Company
06.2023 - Current
Sturgeon High School
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