Anthony Neff
Bolivar
Summary
Solution-focused IT Technical Support Specialist known for high productivity and efficient task completion. Possess specialized skills in network troubleshooting, software installation, and cybersecurity measures. Excel in problem-solving, time management, and communication, ensuring smooth technological operations and user satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Technical Support Specialist
Dynamic Campus
Bolivar
08.2025 - Current
- Provided technical assistance to users via phone, email, and in-person consultations.
- Resolved user inquiries regarding software and hardware issues efficiently and effectively.
- Assisted in the onboarding process of new employees by providing training on systems and software.
- Collaborated with team members to develop best practices for IT support and service delivery.
- Responded to and managed service requests in a timely manner, ensuring user satisfaction.
Information Technology
Okaloosa technical college
Ft Walton Beach
08.2023 - 05.2025
- I attended school at Okaloosa technical college, at school we had to clock in and out our hours for repairs and information technology support techs for the school.
- Often were we called out of class to assist other team members or faculty with IT support.
NCOIC Non-Commissioned officer in charge
United States army
CRESTVIEW
10.2017 - 05.2025
- I was the NCOIC Non-Commissioned officer in charge.
- I was responsible for nine soldiers, And two civilians.
- As a team I led that department for 8 years.
Logistics specialist
U.S. Army
FL
06.2011 - 02.2025
- Active government service as an enlisted soldier in the United States army.
- Lead medical logistics specialists, in charge of managing stock, shipping and receiving.
- Maintaining and rotating stock.
Education
Certificate - Information technology and cyber security
Okaloosa technical college
Ft Walton Beach, FL05.2025
Skills
- Cyber security
- Customer service
- Network building/ maintenance
- Equipment maintenance
- System installation
- Remote desktop support
- Active Directory management
- VoIP systems
- Virtualization technologies
- Help desk support
- Operating system support
- Printer support
- Hardware installation
- Ticketing system experience
- Hardware troubleshooting
Certification
- Comp-Tia A+, 05/01/23, 11/30/25
- Comp-Tia CySa+, 01/01/25, 05/31/25
- Comp-Tia SEC+, 08/01/24, 01/31/25
- Comp-Tia NET+, 11/01/23, 05/31/24
Projects
Homelab & Starlink Bonding (2019–2025): Designed and maintained personal and small‑scale enterprise networks, including domain controller integration with DHCP/DNS services. Optimized network performance for both personal and family systems. Actively competed in Capture the Flag (CTF) cybersecurity challenges such as TryHackMe and the National Cyber League (NCL), achieving a top‑200 national ranking (161st overall in 2025).
Volunteering And Leadership
United States Army, 10/01/17, 05/31/25, CRESTVIEW, FL, I was the NCOIC Non-Commissioned officer in charge. I was responsible for nine soldiers, and two civilians. As a team I led that department for 8 years.
Timeline
IT Technical Support Specialist
Dynamic Campus
08.2025 - Current
Information Technology
Okaloosa technical college
08.2023 - 05.2025
NCOIC Non-Commissioned officer in charge
United States army
10.2017 - 05.2025
Logistics specialist
U.S. Army
06.2011 - 02.2025
Certificate - Information technology and cyber security
Okaloosa technical college