Anthony Broeker
Saint Clair
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Grounds Crew Member
Meramec Lakes Golf Course
03.2025 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Roofing Salesperson
Best Choice Roofing
12.2024 - 03.2025
- Attended weekly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
General Laborer Shotcrete
Wiseman Shotcrete
05.2024 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated forklifts and boom lifts to complete various tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Assisted team members with tasks that require group effort.
Walmart Associate
Walmart
08.2021 - 01.2024
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Associate of Applied Business - Business Management/ Accounting
East Central College
Union, MO05-2026
High School Diploma -
St. Clair High School
Saint Clair, MO05-2023
Skills
- Communication
- Time Management
- Organization
- Attention to Detail
- Problem Solving
Timeline
Grounds Crew Member
Meramec Lakes Golf Course
03.2025 - Current
Roofing Salesperson
Best Choice Roofing
12.2024 - 03.2025
General Laborer Shotcrete
Wiseman Shotcrete
05.2024 - 12.2024
Walmart Associate
Walmart
08.2021 - 01.2024
Associate of Applied Business - Business Management/ Accounting
East Central College
High School Diploma -
St. Clair High School
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