Summary
Overview
Work History
Education
Skills
Personal Information
Communication Skills
Timeline
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ANTHONY A. LAWHEAD

Columbia

Summary

Resourceful Frontline Member Associate known for high productivity and efficiently completing tasks. Specialize in customer service, conflict resolution, and time management. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.

Overview

6
6
years of professional experience

Work History

Frontline Member Associate

Sam's Club
Columbia
08.2025 - Current
  • Assisted members with product inquiries and provided exceptional customer service.
  • Operated cash register accurately and processed member transactions efficiently.
  • Guided new associates on store policies and operational procedures effectively.
  • Engaged with members to promote club memberships and special promotions actively.
  • Greeted customers, answered inquiries, and directed them to the appropriate department.
  • Assisted in training new employees on company policies and procedures related to customer service.

Deli Associate

Publix
Fairview
01.2022 - Current

Prepared and sliced meats and cheeses according to customer specifications.

  • Maintained cleanliness and organization in the deli department.
  • Prepared deli meats and cheeses according to customer specifications.
  • Maintained cleanliness and organization of the deli counter and equipment.
  • Operated slicing machines and other deli equipment safely and efficiently.
  • Restocked products to ensure availability for customer demand.
  • Collaborated with team members to deliver high-quality service during peak hours.

Mover

2 Men and a Truck
Saint Louis
01.2022 - Current
  • Loaded and unloaded furniture and boxes onto trucks.
  • Packed items securely to prevent damage during transport.
  • Operated equipment such as dollies and hand trucks safely.
  • Followed safety protocols to ensure a secure working environment.
  • Communicated effectively with team members for efficient operations.

Grill Operator / Server

Waffle House
Fairview
01.2020 - Current

.

  • Operated grill stations to prepare food according to customer orders.
  • Maintained cleanliness and organization of the cooking area during shifts.
  • Assisted in training new staff on grill operations and safety protocols.
  • Collaborated with team members to ensure timely meal service for customers.
  • Monitored food quality and consistency while cooking on the grill.
  • Followed health regulations to maintain safe food handling practices.
  • Communicated effectively with servers to coordinate order preparations.

Cashier / Assistant Manager (Part-Time)

Dollar General
Athens
01.2022 - 06.2022
  • Processed customer transactions accurately and efficiently at a retail convenience store.
  • Maintained cash register and balanced drawer at the end of each shift.
  • Assisted customers with product inquiries and provided friendly service.
  • Stocked shelves and organized merchandise for optimal display and accessibility.
  • Managed inventory levels and reported discrepancies to management promptly.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled returns and exchanges while adhering to store policies effectively.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.

Education

High School Diploma -

CACC Aviation
Battle Creek, MI
05-2020

Skills

  • Customer service
  • Cash handling
  • Employee training
  • Safety protocols
  • Effective communication
  • Conflict resolution
  • Hospitality and accommodation

Personal Information

Title: Rockstar Grill Operator

Communication Skills

  • Quick Accurate Communication between Customers, Servers and Cooks
  • Accurate and timely transaction between customers and register making sure needs are met
  • Quick and Accurate Communication relaying how customers wanted their Cheese and Meat Cut it in the Deli
  • Quick Communication on the place to deliver a customer's furniture.

Timeline

Frontline Member Associate

Sam's Club
08.2025 - Current

Deli Associate

Publix
01.2022 - Current

Mover

2 Men and a Truck
01.2022 - Current

Cashier / Assistant Manager (Part-Time)

Dollar General
01.2022 - 06.2022

Grill Operator / Server

Waffle House
01.2020 - Current

High School Diploma -

CACC Aviation
ANTHONY A. LAWHEAD