Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Adams

St Charles

Summary

Dynamic sales associate with proven expertise at Quick Trip, excelling in customer service and cash handling. Skilled in building rapport and loyalty, I effectively resolved customer challenges, enhancing satisfaction levels. Recognized for training new staff and minimizing wait times, I am a reliable team player committed to delivering exceptional service.

Overview

2024
2024
years of professional experience

Work History

Sales Associate/ Cashier/ Cook

Quick Trip
  • Arranged racks and shelves to enhance store aesthetics.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Sales Associate/Cashier

Mobil Gas Station
05.2021 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate/Cashier

Fast Lane
05.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Francis Howell North
St Charles, MO

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Cash register operation
  • Guest relations
  • Hospitality and accommodation
  • Excellent communication skills
  • Reading comprehension skills
  • New teller training
  • Energetic self-starter
  • Written and oral communication skills
  • Upselling and cross selling
  • Task prioritization
  • Customer engagement
  • Verbal and written communication
  • Friendly and outgoing

Timeline

Sales Associate/Cashier

Fast Lane
05.2022 - 07.2023

Sales Associate/Cashier

Mobil Gas Station
05.2021 - 11.2021

Sales Associate/ Cashier/ Cook

Quick Trip

Francis Howell North
Anthony Adams