Anthea Rossi

Foreign trade office operations management:

- Establishing and building relationships with agents and customers.

- Sales campaign management.

- Data entry and orders.

- Price lists processing.

- .Organization of shipments, (including letter of credit), EEC and extra-EEC exports and imports.

- Assigning customs codes to items with the customsanalyst.

- Translations.

- Issuing invoices, credit notes.

- Account records management, customer credit, payment reminders.

- Complaint handling.

- Trade statistics.

- Legal practice management with the lawyer.

- Support for foreign shipments of the online shop.

- Managing Asian, European and Italian markets reporting directly to the company's owner.

- Looking for new clients and developing solid and trusting relationship between major key clients and company.

- Editing price lists.

- Resolving key clients issues.

- Setting up sampling.

- Markets analysis.

- Developing new projects tailored on clients needs.

- Constantly in touch with R&D department.

- Contacts with suppliers.

- Searching new suppliers in order to satisfy clients needs.

- Developing business with sales representatives and brokers.

- Frequent business trips to visit potential clients and existing clients.

- Company's presentations.

- Coordination with management and plan participation in all trade shows.

- Stores check.

Participation to the following trade shows:

- 04/19 Cibus Connect, (Parma, IT.)

- 05/19 Tuttofood, (Milano, IT).

- 05/19 PLMA, (Amsterdam, NL).

- 10/19 Anuga, (Cologne, DE).

- Processing all orders and documentation, providing detailed information such as quote amounts to etsablished and potential customers.

- Invoice process using Zucchetti management software.

- Processing EEC and extra-EEC invoices.

- Updating clients accounting sheets.

- Payments reminders.

- Commercial statistics using Infovision management software.

- Elaboration of commercial offers for internal and external customers.

- Organization and participation of trade fairs in Italy and abroad.

- Translations in french and english of technical manuals, brochures and e-mails.

- Organization of transfers for Managers.

Participation to the following trade shows:

- March 2018: Mostra Convegno Expocomfort, (MCE), (Milan, IT)

November 2017: Interclima Batimat, (Paris, FR)

- March 2016: Mostra Convegno Expocomfort, (MCE), (Milan, IT)

- Managing bookings, check-in and check out.

- Customer service.

- Quality control of services offered by the hotel.

- General accountancy.

- Debtor account management.