Annamarie Pulley

Responsible for taking information from the patient as needed to fill prescription, data entry, finding solutions for insurance adjudication issues, printing, preparing, and assembling drug vial and prescription information, organizing prescription for patient pick up once verified by RPH,

delivering appropriate prescription and prescription information to the correct patient obeying all HIPPA regulations, notifies RPH anytime professional judgement is needed, inventory control,

annual CII inventory, annual CIII-CV inventory, outdated expired drugs, and recalled

medications. I have qualified as one of the senior technicians with the added duties of training new technicians. My primary functions have been at a single location, but I have also worked at others.

• Collaborated with other healthcare professionals to ensure optimal patient care.
• Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Received written prescription or refill requests, verifying information for completeness and accuracy.
• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
• Monitored prescription refill requests and communicated with patients regarding their status.
• Participated in continuing education and training to stay current with pharmacy practices and technology.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.

O MAY 2013-

PRESENT

Pharmacy Technician

Responsible for taking information from the patient as needed to fill prescription, data entry,

finding solutions for insurance adjudication issues, printing, preparing, and assembling drug vial

and prescription information, organizing prescription for patient pick up once verified by RPH,

delivering appropriate prescription and prescription information to the correct patient obeying all

HIPPA regulations, notifies RPH anytime professional judgement is needed, inventory control,

annual CII inventory, annual CIII-CV inventory, outdated expired drugs, and recalled

medications.

I have qualified as one of the senior technicians with the added duties of training new

technicians. My primary functions have been at a single location, but have also been asked to

• Assisted pharmacists in compounding sterile products according to state regulations.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Managed filing of prescriptions, both electronically and manually.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Prepared compound medications under the supervision of a licensed pharmacist.
• Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
• Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.

Responsible for taking information from the patient as needed to fill prescription, data entry, finding solutions for insurance adjudication issues, printing, preparing, and assembling drug vial and prescription information, organizing prescription for patient pick up once verified by RPH,

delivering appropriate prescription and prescription information to the correct patient. Obeying all HIPPA regulations, notifies RPH anytime professional judgement is needed, inventory control,

annual CII inventory, annual CIII-CV inventory, outdated expired drugs, and recalled

medications.

I qualified as one of the senior technicians with the added duties of training new

technicians. My primary functions have been at a single location, but have also been asked to work at others.