Anna Shobe
Joplin
Summary
Reliable employee with excellent customer service skills looking to contribute to a positive work environment and company success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist
Kraft Insurance Services
03.2022 - 07.2025
- Answer the phone and direct calls
- Maintained and achieved all documentation requirements through document management software. (PaperPort)
- Have essential communication skills, time management skills, and have the ability to work with others.
Shirt Printer
Custom Creations by Harvest Hill
09.2022 - 12.2022
- Collaborate with customers regarding shirt design
- Adjustment of machinery
- Collect payment, and utilize cash register
Bank Teller
Community First Bank
04.2007 - 07.2020
- Serve customers by completing account transactions.
- Greet and assist customers in a friendly and professional manner.
- Resolve discrepancies
- Assist with other bank clerical and administrative duties.
Education
Associate of Arts - Social Work
Crowder College
Nevada MO, 2020-2021 Completion PendingHigh School Equivalence - September 2013
Skills
Customer service
Team environment
Telephone skills
Organization skills
Certification
- Certified Peer Specialist, Missouri Credentialing Board, Obtained 06/18/2025
Accomplishments
Certified Peer Specialist
Missouri Credentialing Board
Obtained 6/18/2025
Timeline
Shirt Printer
Custom Creations by Harvest Hill
09.2022 - 12.2022
Receptionist
Kraft Insurance Services
03.2022 - 07.2025
Bank Teller
Community First Bank
04.2007 - 07.2020
Associate of Arts - Social Work
Crowder College
High School Equivalence - September 2013