Anna Koehler
Independence
Summary
65 wpm. IBM proficient/MAC literate: Windows XP/Vista: Microsoft Word, Excel, PowerPoint, Photoshop, Android, Outlook and Internet savvy. Exceptional interpersonal and communication skills, highly client service driven and a resourceful problem solver. Well organized, pays meticulous attention to detail and able to multi task efficiently in a demanding environment. Persuasive, a sense of humor and empathetic. Rises up to new challenges and a quick and eager learner who assimilates well to new situations, thick skinned and a team player. Thrives under pressure.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
13
13
years of professional experience
Work History
Bartender
Aramark
Overland Park
2023.10 - 2025.04
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area during service hours.
- Engaged with customers to provide excellent service and build rapport.
- Monitored inventory levels to ensure availability of popular drinks and supplies.
Server
Cheesecake Factory Inc
Kansas City
2018.07 - 2020.03
- Provided excellent customer service to enhance dining experiences.
- Managed multiple tables efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining areas.
Server
Westside Tavern
Los Angeles
2013.03 - 2013.12
- Under the supervision of Chef Cohn, learned a variety of different cuisines as well as how to pair the diverse courses with fine wines from all over the California coast.
- From Asian to Southern influences, learned what it means to inspire guests with a dynamic menu as well as educate them on popular wines, cocktails, and craft beers.
- Provided excellent customer service to enhance dining experiences.
Server
Tom Bergin's Irish Tavern
Los Angeles
2012.07 - 2013.03
- Whether it was educating new customers on the history of the restaurant or old patrons on the new vamped up menu, was able to adapt well to this iconic restaurant that just reopened under new management after being renovated for the past eight months.
- Required to know the extensive wine and beer menu as well as a thorough understanding of the food menu.
- This historic restaurant serves traditional Irish cuisine.
Education
MFA -
Regent University
Virginia Beach, VABA -
Evangel University
Springfield, MOSkills
- Customer engagement
- Inventory management
- Bar cleanliness
- Wine pairing
- Food service
- Event coordination
- Menu knowledge
- Team collaboration
- Effective communication
- Suggestive selling
- Point of sale systems
- Engaging personality
- Team player attitude
Timeline
Bartender
Aramark
2023.10 - 2025.04
Server
Cheesecake Factory Inc
2018.07 - 2020.03
Server
Westside Tavern
2013.03 - 2013.12
Server
Tom Bergin's Irish Tavern
2012.07 - 2013.03
MFA -
Regent University
BA -
Evangel University