Anna Groover
Grain Valley
Summary
Accomplished Childcare Provider with a track record of fostering child development at Odies Playhouse and adept in debt collection at O'Reilly's Auto Parts. Skilled in creating engaging, age-appropriate activities and proficient in negotiation, demonstrating patience and empathy. Achieved significant reductions in overdue balances through effective communication and skip tracing.
Overview
12
12
years of professional experience
Work History
Childcare Provider
Odies Playhouse
08.2022 - Current
- Established reliable connections with families by keeping them informed about their child's development.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Childcare Provider
Hide and Seek Learning Center
01.2020 - 06.2022
Debt Collector
O'Reilly's Auto Parts
07.2012 - 07.2017
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
Education
Ozark Technology College
Springfield, MOHighschool Diploma - General Studies
Parkview High School
Springfield, MO05.2000
Skills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Positive reinforcement
- Activity planning
- Age-appropriate activities
- Safety awareness
Timeline
Childcare Provider
Odies Playhouse
08.2022 - Current
Childcare Provider
Hide and Seek Learning Center
01.2020 - 06.2022
Debt Collector
O'Reilly's Auto Parts
07.2012 - 07.2017
Ozark Technology College
Highschool Diploma - General Studies
Parkview High School
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