ANNA CAWTHORNE
Knob Noster
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team-building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Civilian Law Supervisor
United States Air Force
01.2025 - 01.2026
- Revitalized claims division after a one-year backlog through organized management processes.
- Reviewed reports and documentation for accuracy prior to submission, ensuring compliance with legal standards.
- Trained five personnel on standardized claims procedures to enhance efficiency.
- Guided subordinates on job duties and responsibilities to enhance team performance.
- Established legal education program by briefing 250 personnel on progressive discipline and available legal resources.
Military Justice Supervisor
United States Air Force
01.2024 - 01.2026
- Administered 100 criminal and administrative legal cases, managing documentation and victim support for 60+ individuals across 17 units.
- Supervised paralegal operations for courts-martial and adverse actions across 21 units, overseeing case processing documentation and defense systems.
- Coordinated stakeholders to negotiate administrative alternatives, minimizing court-martial to nonjudicial proceedings, saving $20K in projected costs.
- Coordinated 27 Article 32 hearings, 30 nonjudicial punishment cases, four criminal trial records, and two charge sheets, ensuring quality control.
- Administered victim assistance program, offering confidential support and updates to 45 crime victims while ensuring compliance with advocacy regulations.
- Mentored three paralegals, providing coaching and technical guidance to strengthen team capability in managing legal actions independently.
- Developed a rapid-access knowledge repository with standardized checklists and 200+ procedural specifications, reducing administrative workload by 200 man-hours.
- Modernized adverse action program through 12 process improvements, enhancing support services for 13,000 personnel, and establishing new benchmarks.
Aircraft Maintenance Technician
United States Air Force
01.2021 - 01.2024
- Coordinated weapons maintenance, supporting aircraft valued at $14B by managing maintenance priorities, flight schedules, status reporting, and cross-functional support activities, ensuring execution across 9 units
- Directed a 3-person team responsible for system reconfigurations, inspections, and loading operations supporting 16 aircraft valued at $1.6B+, enabling 5,000 annual student pilot training sorties
- Oversaw accountability for $35M+ in components, managing the transfer of 16 weapon stations and $2.7M in equipment, and executing rigorous inspection and inventory control processes to preserve readiness
- Certified personnel across multiple weapons systems by leading 20 loading certifications, validating 25 gun runs, and qualifying 15 operators, strengthening workforce readiness and maintenance capability
- Analyzed failure trends, implementing standardized procedures, and developing targeted training for 8 personnel, increasing the quality assurance pass rate by 10% while reducing discrepancies by 32%
- Optimized emergency response checklists, refining workflows, and supporting 150 sorties and 200 flight hours, contributing to an 83% 8-hour repair rate, enabling the graduation of 26 instructor pilots
Aircraft Maintenance Specialist
United States Air Force
01.2017 - 01.2021
- Managed maintenance priorities, flight schedules, aircraft status reporting, and cross-functional support for 176 aircraft valued at $13B, ensuring timely execution across 8 operational units
- Synchronized 5,500 flying and maintenance actions during 78 production briefings, implementing process improvements that enhanced telework capability by 125% and sustained 100% mission-capable response
- Verified 82 engine runs, certified 47 operators, and trained 28 personnel on maintenance procedures, achieving a 32% reduction in documentation discrepancies
Education
Training Certificate -
Paralegal
Maxwell Air Force Base, AL10-2023
High School Diploma -
Carterville High School
Carterville, IL05-2017
Some College (No Degree) - Criminal Justice
University of Central Missouri
Warrensburg, MO07-2026
Skills
- Legal Case Management
- Regulatory Compliance
- Legal Research
- Legal Strategy
- Victim Support
- Victim Advocacy
- Stakeholder Coordination
- Process Improvement
- Workflow Coordination
- Claims Oversight
- Training and mentoring
- Effective communication
- Customer service
- Software proficiency
- Public speaking
- Legal Briefing
- Team Development
Timeline
Civilian Law Supervisor
United States Air Force
01.2025 - 01.2026
Military Justice Supervisor
United States Air Force
01.2024 - 01.2026
Aircraft Maintenance Technician
United States Air Force
01.2021 - 01.2024
Aircraft Maintenance Specialist
United States Air Force
01.2017 - 01.2021
Training Certificate -
Paralegal
High School Diploma -
Carterville High School
Some College (No Degree) - Criminal Justice
University of Central Missouri