Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Nurse Assistant
St John
12.2022 - 11.2023
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
PSE Mail Processing Clerk
USPS Warehouse Distribution Center
11.2020 - 09.2022
Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Dispatcher/Customer Service
Huntleigh USA
07.2021 - 04.2022
Send out assignments via computer, Communicate with customer and provide great customer service and wheelchair services, Make calls to wheelchairs passengers, Push wheelchairs, Talk on radio to agents
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Promoted teamwork among colleagues by proactively assisting others when needed.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Team Member
QuikTrip
11.2019 - 01.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Front Desk Receptionist
Buzy Bee Contractor
01.2020 - 11.2020
Scheduled, coordinated and confirmed appointments and meetings.
Completed data entry and filing to keep records updated for easy retrieval.
Managed content distribution to online channels and social media platforms.
Lead Cashier
Panera Bread
08.2018 - 12.2019
Processed both cash and card purchases and returns.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Maintained stock to meet expected customer demand.
Assistant Manager
Payless ShoeSource
02.2017 - 09.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Customer Service
Concentrix
12.2016 - 02.2017
Provided outstanding customer service.
Improved customer service ratings and accurately solved problems using active listening and customer service skills.
Monitored banking associates for customer service.