Aniya Joseph
Springfelid
Summary
Dedicated individual with a solid foundation in psychology and experience in fast-paced service environments. Excels in multitasking, maintaining organization, delivering exceptional customer experiences and loves working and engaging with people.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Springfield, MO
01.2026 - Current
- Provided exceptional customer service, ensuring satisfaction during dining experiences.
- Collaborated with kitchen staff to expedite food preparation and delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Engaged with guests to promote daily specials and enhance sales opportunities.
- Adapted quickly to fast-paced environment while managing multiple tables efficiently.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
City Employee
Community Sports Development Program
Springfield, MO
01.2025 - Current
- Built strong relationships with participants over time by creating a positive, supportive, and consistent environment
- Communicated effectively with children, parents, and staff to ensure a welcoming and organized experience
- Led drills, activities, and games while teaching volleyball fundamentals and encouraging skill development
- Supported athletes of different ages and skill levels, helping build confidence, teamwork, and sportsmanship
- Assisted in organizing and running weekly games, helping participants apply skills in a team setting
- Maintained a safe, structured environment over an extended program period
- Served as a role model by demonstrating leadership, patience, and strong people skills
Crew Member
Bahama Bucks
San Antonio, TX
05.2023 - 07.2023
- Prepared and served various menu items to ensure customer satisfaction.
- Maintained cleanliness of work area to adhere to health and safety standards.
- Assisted in inventory management by restocking supplies as needed.
- Adapted quickly to changing tasks in fast-paced environment, ensuring timely service delivery.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Associate of Science - Psychology
Missouri State University
Springfield, MO05.2030
High School Diploma -
Harlan Highschool
San Antonio, TX05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Sales techniques
- Order accuracy
- Problem-solving
Timeline
Server
Texas Roadhouse
01.2026 - Current
City Employee
Community Sports Development Program
01.2025 - Current
Crew Member
Bahama Bucks
05.2023 - 07.2023
Associate of Science - Psychology
Missouri State University
High School Diploma -
Harlan Highschool