Dynamic administrative professional with a proven track record at Jackson County Sheriff's Department, excelling in detail-oriented data management and service excellence. Adept at maintaining confidentiality and enhancing operational efficiency, I leverage strong leadership skills to foster teamwork and drive productivity improvements. Proficient in Microsoft Office Suite, I ensure accurate record-keeping and effective communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
FAU Admin Assistant
Jackson County Sheriff's Department
08.2023 - Current
Processing and maintaining warrants for entry and validations. Maintaining all incoming and outgoing hits during the day shift. Processing recalls, bonds, and archives. Ongoing projects as related to Mules, Rejis and Central Square.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Store Manager
Goodwill Industries of Kansas and Missouri
03.2021 - 07.2023
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Supervisor
State of Florida-Department of Juvenile Justice
01.2010 - 07.2020
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.