Angela Loethen
Raymore
Summary
Dynamic Precertification Specialist at Olathe Health Physicians with a proven track record in resolving discrepancies and ensuring timely authorization requests. Skilled in customer service and team collaboration, I excel in maintaining confidentiality while enhancing patient experiences through effective communication and strong organizational abilities.
Overview
18
18
years of professional experience
Work History
Precertification Specialist
Olathe Health Physicians
Olathe
08.2014 - Current
- Resolved any discrepancies identified during the precertification process.
- Coordinated referrals with primary care physicians, specialists, and other healthcare providers.
- Collaborated with clinical staff to ensure accuracy of all documentation associated with referrals.
- Processed authorization requests from referring physicians in a timely manner.
- Communicated with patients regarding their referrals and answered any questions they had about the process.
- Obtained PA for services such as diagnostic imaging.
- Assisted patients by answering questions and providing information regarding referrals.
Medical Office Staff
Town Plaza OBGYN
Overland Park
09.2013 - 08.2014
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Scanned documents into electronic medical records system.
- Ensured accuracy of all data entered into computer system.
- Greeted patients and visitors in a courteous and professional manner.
- Created new patient accounts in EMR system as needed.
Patient Access Representative
Olathe Health Physicians
Olathe
06.2007 - 09.2013
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Scanned documents into electronic medical records system.
- Provided assistance to internal departments when needed.
- Ensured accuracy of all data entered into computer system.
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Education
Some College (No Degree) - Radiology
Cleveland University
Overland ParkSkills
- Appointment scheduling
- Record keeping
- Office administration
- Customer service
- Communication skills
- Team collaboration
- Time management
- Confidentiality compliance
- Microsoft Office
- Strong organization
Timeline
Precertification Specialist
Olathe Health Physicians
08.2014 - Current
Medical Office Staff
Town Plaza OBGYN
09.2013 - 08.2014
Patient Access Representative
Olathe Health Physicians
06.2007 - 09.2013
Some College (No Degree) - Radiology
Cleveland University
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