Highly motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Patient Billing Representative
Bothwell Regional Health Center
Sedalia
05.2024 - 07.2025
Resolved customer billing inquiries and processed payments via telephone.
Managed collections to efficiently recover outstanding debts.
Updated and maintained insurance records for accuracy and compliance.
Established payment plans and loans to facilitate customer needs.
Intuit Chat Support- seasonal remote
Turbo Tax
01.2024 - 05.2024
Promptly identified customer needs to enhance service delivery.
Assisted customers with inquiries and resolved issues to boost satisfaction.
Utilized advanced technical skills to troubleshoot complex problems and implement effective solutions.
Head of School
Word of Life Christian Academy
Sedalia
08.2018 - 05.2024
Developed curriculum frameworks that aligned with academic standards and school objectives.
Led recruitment, training, and professional development initiatives for faculty growth.
Managed budget allocations to ensure efficient resource distribution across programs.
Fostered community partnerships to enhance student engagement and support services.
Oversaw student discipline policies to maintain a safe learning environment.
Implemented strategic planning sessions defining long-term goals and objectives for the school.
Coordinated communication among parents, teachers, and administrators to ensure transparency.
Office Manager
Eagle Xpress LLC
Sedalia
06.2018 - 08.2018
Accurately filed quarterly IFTA compliance reports within deadlines.
Tracked invoices and payments to maintain precise accounts receivable and payable.
Managed payroll processes to ensure timely compensation for employees.
Efficiently tracked and dispatched materials to enhance operational efficiency.
Provided prompt assistance to inquiries through professional telephone handling.
Dispatcher
Estes Express Lines
Spokane
09.2016 - 05.2018
Managed inbound and outbound freight communications to enhance transportation logistics efficiency.
Coordinated driver schedules to optimize delivery routes and reduce delays.
Utilized dispatch software for real-time shipment tracking and vehicle location monitoring.
Handled high call volumes while ensuring data entry accuracy.
Employed computer systems to locate addresses and calculate estimated arrival times.
Scheduled loads based on priority and equipment availability.
Biller
Oak Harbor Freight Lines
Spokane
05.2014 - 04.2016
Processed freight invoices, ensuring accuracy and compliance.