Angela Villinger

Citizens Bank Account – Corporate Real Estate Services
Dates of Employment

Leading transaction management for half of the Citizens Bank national real estate portfolio, overseeing retail and office transactions across assigned regions. Acted as Regional Lead, providing guidance, oversight, and strategic coordination for a team of transaction professionals.

• Directed and managed all real estate transactions—including lease acquisitions, renewals, relocations, closures, and dispositions—across a multi-state region representing 50% of the Citizens Bank portfolio.
• Served as the primary point of contact for regional leadership and business units, ensuring alignment of real estate strategy with operational goals.
• Provided oversight and mentorship to transaction team members within the region, reviewing deal progress, resolving escalations, and supporting performance development.
• Negotiated key business terms and LOIs in partnership with brokers and legal counsel, ensuring favorable lease terms and corporate compliance.
• Conducted and reviewed financial analyses (e.g., NPV, IRR, rent comps) to drive decision-making and support long-term occupancy planning.
• Collaborated closely with legal, finance, construction, and facilities teams to ensure seamless execution and transition from deal approval to occupancy.
• Delivered executive-level reporting and presented high-impact deals to senior leadership for review and approval.

• Regional Portfolio Oversight | Leadership & Team Management
• Lease Negotiation | Strategic Transaction Execution | Real Estate Finance
• Stakeholder Engagement | Market Strategy | Cross-Functional Collaboration

Operational Coordinator – C&W Transactions Management | Edward Jones Account (U.S. Markets)
Provide end-to-end operational coordination and support for Cushman & Wakefield transaction management professionals handling Edward Jones’ national branch real estate portfolio.

Key Responsibilities:

• Facilitate deal negotiations among brokers, landlords, attorneys, and financial advisors across diverse U.S. markets.
• Prepare and analyze comprehensive comparable market research reports to support transaction strategy.
• Audit leases for accuracy in financials, rent structures, clauses, and CAM (Common Area Maintenance) details.
• Manage a high volume of customer service communications (calls/emails) for approximately 70 active transactions.
• Present complex or high-impact transactions for approval to branch real estate consultants.
• Oversee the processing and coordination of lease extensions, terminations, subleases, relocations, and property dispositions.
• Deliver presentations on move transactions and other real estate strategies to internal stakeholders.

Skills Highlighted:

• Lease Auditing | Market Research | Real Estate Transaction Coordination
• Client Communication | Deal Structuring | Cross-Functional Collaboration

Appraisal Assistant Key Responsibilities: Key Skills:

Cushman & Wakefield | April 2019 – August 2021
Supported senior appraisers in delivering expert valuation and advisory services related to real estate equity, dispositions, financing, litigation, and regulatory reporting across major U.S. markets.

• Assisted top-producing appraisers with data collection, analysis, and reporting for complex commercial real estate valuations.
• Conducted market surveys, property research, and real estate tax analysis to support appraisals and client advisory.
• Compiled zoning data, parcel maps, and inspection findings to contribute to accurate property assessments.
• Produced detailed reports using Excel and Word, formatting data, charts, and exhibits for valuation presentations.
• Trained team members on third-party research platforms including CoStar, Reis, and Moody's Analytics.
• Gathered and analyzed comparable sales and rental data to support market value conclusions.
• Property Valuation | Market Research | Real Estate Data Analysis
• Report Preparation | GIS & Parcel Mapping | Zoning & Tax Assessment
• CoStar, Reis, Moody’s Analytics | Excel & Microsoft Office Suite

In-Home Care Specialist & Marketing Coordinator (Freelance/Per Diem) Key Responsibilities: Key Skills:

TLC Family Care | 2004 – 2018
Provided on-demand in-home care services while supporting client acquisition and outreach initiatives for a well-established family care agency.

• Delivered high-quality childcare and in-home support on a per diem basis, ensuring safety, engagement, and personalized care for families.
• Coordinated and distributed marketing materials to attract and retain new clients, supporting business development efforts.
• Represented the agency professionally in both caregiving and promotional settings, building trust and rapport with clients.
• Adapted quickly to diverse family needs and schedules, demonstrating flexibility, reliability, and discretion.
• In-Home Childcare | Client Communication | Marketing Support
• Time Management | Trust & Confidentiality | Customer Service

Contract Analyst Key Responsibilities: Key Skills:

Center Oil Company | June 2008 – January 2015
Supported contract management and compliance for a $4.1B energy company engaged in the wholesale distribution of refined petroleum products, ethanol, and biofuels across the eastern U.S.

• Reviewed, analyzed, and managed ethanol and biofuel contracts, particularly those related to company acquisitions and affiliate operations (Center Ethanol, Center Alternative Energy).
• Verified and confirmed financial terms, pricing, and obligations between contracting parties.
• Ensured timely execution of contracts by securing required signatures and approvals from internal stakeholders and external partners.
• Provided high-volume customer service and support related to contract terms, delivery schedules, and transactional issues.
• Collaborated cross-functionally with legal, finance, and operations teams to support compliance and ensure accuracy in documentation.
• Contract Analysis | Energy & Biofuel Industry Knowledge | Acquisition Support
• Customer Service | Document Management | Cross-Department Collaboration