Angela Rice

• Facilitated patient check-in processes, ensuring accurate information capture and efficient flow.
• Coordinated appointment scheduling, optimizing physician time and enhancing patient satisfaction.
• Managed insurance verification
• Mentored new staff in best practices for patient interactions, improving team performance and service quality.
• Developed training materials for staff onboarding, contributing to consistent service delivery standards across the team.
• Scheduled appointments for patients and placed reminder calls 48 hours before office visits
• Stayed calm under pressure to and successfully dealt with difficult situations.
• Verified patient insurance eligibility and entered patient information into system.
• Answered incoming calls, scheduled appointments
• Provided excellent customer service to patients and medical staff.
• Greeted and assisted patients with check-in procedures.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Set up Lunch and Learns

• Developed and implemented engaging lesson plans tailored to diverse learning styles.
• Mentored junior teachers, enhancing instructional techniques and classroom management skills.
• Facilitated communication between parents and staff, fostering strong community relationships.
• Assessed student progress through observations and evaluations, adapting strategies for individual needs.
• Mentored new teachers, providing guidance on best practices and classroom strategies.
• Organized extracurricular activities and field trips to enhance classroom learning experiences.
• Utilized creative teaching strategies to engage students in classroom.
• Organized activities to teach preschool children foundational learning skills such as letters and numbers.
• Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
• Incorporated music, art and literature into curriculum.

Managed day to day "Front office" operations of an Active Dental practice including Admission and scheduling, data entry, records supervision. Most important provided a comfortable and orderly experience for each patient. work closely with staff, I had started training as Dental assistant doing lab work, x-rays, monitoring orthodontic patients and various medical office related responsibilities.

• Supported dental team by preparing treatment rooms and sterilizing instruments.
• Scheduled appointments and managed patient follow-ups to enhance service efficiency.
• Educated patients on oral hygiene practices and post-treatment care instructions.

• Promoted customer marketing demands in retail store settings.
• Including product store demonstrations.
• Inventory management.
• Ordering and Purchasing product.
• Maintained daily phone communications with store managers.
• Organized each stores product demonstration.
• Made sure store had product in stock.