Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Angela Hall

Kansas City

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Property Manager

Iron Door
01.2024 - 04.2025
  • Oversaw daily operations of residential and commercial properties, ensuring compliance with regulations and standards.
  • Developed and implemented maintenance schedules to enhance property conditions and tenant satisfaction.
  • Managed tenant relations, addressing concerns promptly to foster a positive living environment.
  • Coordinated leasing activities, including marketing strategies to attract new tenants and reduce vacancy rates.
  • Led budgeting processes for property expenses, optimizing resource allocation for improved financial performance.

Property Manager

InterSolutions
08.2022 - 12.2023
  • Prepare budgets and financial reports, for owners and management company
  • Oversaw daily operations of residential and commercial properties, ensuring compliance with regulations and standards.
  • Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
  • Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
  • Managed and motivated employees to be productive and engaged in work.
  • Spearheaded initiatives that improved customer satisfaction through enhanced service protocols.
  • Coordinate with outside vendors to arrange for maintenance, landscaping, security and other services.
  • Investigate and help to resolve complaints, disturbances and violations.
  • Comply with anti-discrimination laws with regard to housing, renting and advertising.

Manger

LHH/First Student Transportation
08.2022 - 05.2023
  • Recruiting , Staffing, Employee Hiring/ Onboarding, Development of Needs Assessments & Training.
  • Operational oversight, day-to-day management, customer interface, completed required reporting and compliance mandates (both internal and external).
  • Supported location interaction on a regular basis with school officials concerning issues of passenger management, route scheduling, billing, charter activities, driver issues, safety and general logistics matters.
  • Directly supervise exempt and non-exempt staff.
  • Responsible for recruitment, hiring, retention, performance development & management, teammate relations, salary adjustments, and termination of direct reports.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast.
  • Scheduled and led weekly team meetings for all department’s while discussing company goals & providing a platform for all employees to voice concerns.
  • Developed and implemented strategic plans to enhance departmental performance and service delivery.
  • Led cross-functional teams to streamline operational workflows and improve efficiency.

HR Manager (Part-time)

Above All Staffing
01.2017 - 12.2022
  • Recruiting, staffing, employee onboarding, development, needs assessment, and training.
  • Oversaw policy development, implementation, documentation and employee relations. Encouraged 300+ associates, while promoting culture for efficiency and performance.
  • Overseeing compensation, benefits administration; the safety, welfare and health of all associates. While adhering to state regulations.
  • Over seeing incoming contracts, meeting industry demand for staffing shortage in a high past environment. While forecasting and building teams to meet demand.

Administrator\Supervisor for Kansas City Royals & Chiefs Sports Teams

Aramark Corporation
05.2016 - 07.2022
  • Supervision of 600+ employees/volunteers
  • Investigations conducted for employee misconduct/ fraud, Cash Audits
  • Hiring, Recruiting and New Hire Orientation, Training
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Provided ongoing coaching and performance feedback to staff members
  • Analyzed operational data to identify trends, driving informed decision-making processes.
  • Facilitated training sessions, enhancing team skills and knowledge in best practices and tools.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Seasonal

Case Manager Behavioral Health

Swope Health Services
02.2021 - 06.2022
  • Care Plan creation and management
  • Monitoring Progress; communicated clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to the therapeutic team and family
  • Life Coach
  • Facilitated interdisciplinary approaches.
  • Assisted with admitting new clients by reviewing records and applications and conducting orientations
  • Determined clients’ needs by completing intake interviews, which helped us determine the need for therapeutic medical, psycho-social, and psychiatric evaluations.
  • Participated in reviewing therapist evaluations, treatment objectives, and plans.
  • Helped establish treatment programs by setting schedules, routines and coordinating services being provided (arranging resources, including transportation and escort). I monitored cases by verifying clients’ attendance; observing treatments and responses.
  • Advocated for needed services and entitlements; obtaining additional resources; intervening in crisis and providing personal support.
  • Maintained clients’ records by reviewing case notes; logging events and progress.

Program Director\Site Supervisor School Aged Before and After School Program

YMCA of Greater Kansas City
10.2016 - 11.2018
  • Licensed through the state of Kansas (0-120 child care facility)
  • Newsletter, Conduct Family Night Events, Developed a Youth Council, Lesson Planning
  • Supervised 4 employees, Provide support to administrative team
  • Accounting, Employee Relations, Clerical Functions
  • CPR Certified infant & audit
  • Provided ongoing coaching and performance feedback to staff member

Licensed Life & Health Insurance Agent

Bankers Life Casualty & Company
10.2016 - 02.2017
  • Licensed in Missouri & Kansas
  • Wrote Whole Life & Term Policies, Provide support to the administrative team.
  • Provided ongoing coaching and performance feedback to staff members.

Teacher K-12 Grade

Kansas City Public Schools
10.2003 - 05.2016
  • Instruction; via lecturing, audio, visual, hands on.
  • Classroom Management, Parent Engagement.
  • Lesson Planning aligned with State Standards, Record Keeping; attendance.
  • Quarterly & Yearly reporting; test scores, State Test Administrator for evaluating pupil progress.
  • Attended Faculty, Professional Development & Educational training workshops
  • Utilized technology tools to enhance instructional delivery and student learning outcomes.
  • Assessed student performance and provided constructive feedback to support academic growth.
  • Collaborated with colleagues to design interdisciplinary projects that promoted critical thinking skills.
  • Led professional development workshops focused on innovative teaching methods and educational technologies.
  • Advocated for students' needs, ensuring access to resources and support services within the school community.

Data Transcriber

Internal Revenue Service
11.2011 - 07.2012

Tax Specialist III/Tax Advisor

H & R Block
08.2008 - 05.2011

Manager/Administrator

Elite HealthCare
03.2003 - 08.2008

Administrative Assistant Melcher Elementary

Boys and Girls Clubs
12.2002 - 05.2003

Lifeguard WSI/Mentor

Minute Circle Community Center
07.2000 - 11.2002

Census Supervisor

United States Census Bureau
06.2000 - 10.2000

LifeGuard/ Water Safety Instructor

Kansas City Parks & Recreation
05.1995 - 09.2000

Doughnut Fryer

Price Chopper
09.1997 - 12.1999

Cook

Worlds of Fun
02.1994 - 06.1994

Youth worker

Full Employment Council
05.1993 - 09.1993

Education

BA - Business Management Human Resources

MidAmerica Nazarene University
Olathe, KS
01.2009

I.T. Training - undefined

Centria
Leawood, KS
01.2013

AA - Major in Liberal Arts

Penn Valley Community College
Kansas City, MO
01.2003

Skills

  • Computer Skills: Coding, A, Networking, Security, Microsoft Office, Photo Editing, Video Editing & Internet
  • Budget control
  • Employee onboarding
  • Decision-making
  • Staff training and development
  • Customer service
  • Team leadership
  • Time management
  • Shift scheduling
  • Staff management
  • Customer relationship management (CRM)

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 600+ staff members.

Certification

  • Program Director School Aged (K-12) Kansas
  • Cosmetologist
  • Missouri Teaching Certification
  • Accident Life Insurance
  • Health Insurance and Variable Life Insurance

Languages

English
Full Professional

Timeline

Property Manager

Iron Door
01.2024 - 04.2025

Property Manager

InterSolutions
08.2022 - 12.2023

Manger

LHH/First Student Transportation
08.2022 - 05.2023

Case Manager Behavioral Health

Swope Health Services
02.2021 - 06.2022

HR Manager (Part-time)

Above All Staffing
01.2017 - 12.2022

Program Director\Site Supervisor School Aged Before and After School Program

YMCA of Greater Kansas City
10.2016 - 11.2018

Licensed Life & Health Insurance Agent

Bankers Life Casualty & Company
10.2016 - 02.2017

Administrator\Supervisor for Kansas City Royals & Chiefs Sports Teams

Aramark Corporation
05.2016 - 07.2022

Data Transcriber

Internal Revenue Service
11.2011 - 07.2012

Tax Specialist III/Tax Advisor

H & R Block
08.2008 - 05.2011

Teacher K-12 Grade

Kansas City Public Schools
10.2003 - 05.2016

Manager/Administrator

Elite HealthCare
03.2003 - 08.2008

Administrative Assistant Melcher Elementary

Boys and Girls Clubs
12.2002 - 05.2003

Lifeguard WSI/Mentor

Minute Circle Community Center
07.2000 - 11.2002

Census Supervisor

United States Census Bureau
06.2000 - 10.2000

Doughnut Fryer

Price Chopper
09.1997 - 12.1999

LifeGuard/ Water Safety Instructor

Kansas City Parks & Recreation
05.1995 - 09.2000

Cook

Worlds of Fun
02.1994 - 06.1994

Youth worker

Full Employment Council
05.1993 - 09.1993

I.T. Training - undefined

Centria

AA - Major in Liberal Arts

Penn Valley Community College

BA - Business Management Human Resources

MidAmerica Nazarene University

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Angela Hall