Angela Hadley

Dedicated and detail-oriented Registered Medical Assistant with over 10 years of progressive experience in OB/GYN, family medicine, and women's health. Skilled in supervising daily clinical operations, mentoring staff, and ensuring adherence to clinical standards, regulatory compliance, and patient safety protocols. Experienced in coordinating patient care across multiple providers and specialties, while maintaining efficiency and a high level of patient satisfaction. Currently advancing nursing education at Barnes Jewish College Goldfarb School of Nursing with extensive clinical rotations since 2023, enhancing both leadership and direct patient care skills. Recognized for fostering collaborative team environments, streamlining clinical workflows, and delivering compassionate, patient-centered care. Seeking to transition into a Clinical Office Supervisor role in OB/GYN to leverage combined clinical, leadership, and administrative expertise.

Available Upon Request

• Student Nurse, Barnes Jewish College - Goldfarb School of Nursing, 08/01/23, Present, Completed diverse clinical rotations in medical-surgical, obstetrics, psychiatry, cardiology, and neurology., Delivered direct patient care under RN supervision, including assessments, medication administration, wound care, documentation, and patient education., Collaborated with interdisciplinary teams to develop and implement individualized, patient-centered care plans., Gained hands-on experience in clinical prioritization, delegation, and critical thinking in high-acuity settings., Demonstrated professionalism, adaptability, and strong patient advocacy in all clinical rotations.
• Registered Medical Assistant III, Washington University - Women's Health and Obstetrics, 08/01/19, Present, Provide comprehensive support in OB/GYN practices, assisting with procedures including colposcopy, EMB, ECC, and prenatal visits., Perform blood draws, injections, and assist with in-office procedures while ensuring patient comfort and adherence to clinical protocols., Record and update patient histories, vital signs, and diagnostic information for accurate EMR documentation., Coordinate patient flow, triage needs, and exam room preparation to ensure efficiency across high-volume clinics., Maintain flexibility by rotating between multiple providers and clinics, adapting quickly to varied workflows, provider styles, and patient populations., Mentor, precept, and orient new MAs modeling professionalism, accuracy, and quality patient care., Manage EMR documentation, specimen collection, and diagnostic testing with precision and compliance to HIPAA standards., Speak directly with patients about test and procedure results, reinforcing provider instructions, ensuring patient understanding, and promoting follow-up compliance., Ensure exam rooms, equipment, and inventory are sanitized, restocked, and accounted for daily to support continuity of care and safety standards., Collaborate with providers, nurses, and administrative staff to streamline scheduling and patient communications., Utilize prior experience in check-in and check-out procedures, insurance verification, and billing processes, actively strengthening administrative skills to support office operations.
• Medical Assistant, Obstetrical Associates of St. Louis, 02/01/17, 06/01/18, Supported OB/GYN providers during routine exams, diagnostic procedures, and prenatal visits in a high-paced environment., Ensured exam room readiness, proper sterilization, and equipment maintenance to meet infection control standards., Managed patient flow for 30-35 daily visits, ensuring efficiency, timeliness, and continuity of care., Performed injections, specimen collection, diagnostic testing, staple/stitch removal, and fetal monitoring., Collected co-pays and processed insurance documentation to ensure smooth billing operations., Maintained detailed and accurate patient medical records in compliance with regulatory standards.
• Medical Assistant, Arnold Family Medicine, 06/01/16, 02/01/17, Coordinated daily clinical operations in a busy family medicine practice serving diverse patient populations., Performed spirometry, specimen collection, injections, and assisted with minor office procedures under provider direction., Trained and supported new staff in patient intake, charting accuracy, exam room protocols, and infection control., Managed inventory control by ordering, tracking, and organizing medical supplies in a cost-effective manner., Handled medication refills, insurance authorizations, scheduling, and front desk communication to support patient continuity of care., Reviewed results and spoke with patients to reinforce provider instructions, educate on follow-up needs, and address patient questions with professionalism and empathy., Supported smooth office operations by running errands, filing, scanning documents, processing referrals, and ensuring administrative tasks were completed accurately and on time.
• District Manager, Pacific Beach Tanning & Skin Rejuvenations, 01/01/12, 06/01/16, Supervised multiple retail locations, including hiring, training, scheduling, and evaluating staff., Directly managed a team of 60 staff members., Developed workflow systems that improved efficiency and employee accountability., Managed budgeting, inventory, and compliance with corporate standards., Built leadership and organizational skills that transitioned effectively into healthcare team supervision.

• Registered Medical Assistant (RMA), Certified
• CPR/BLS, AED, and First Aid Certified
• Infection Control/OSHA Certificate