Angela Cash

West Plains,MO

Summary

Experienced Intake Coordinator enhancing patient experiences through effective communication and efficient processes. Skilled in managing patient intake and optimizing scheduling to improve service delivery and satisfaction. Fostered teamwork and communication among interdisciplinary teams.

Overview

years of professional experience

Work History

LPN Field Nurse / Intake Cordinator

CenterWell Home Health

West Plains, MO

04.2018 - Current

Coordinated patient intake processes, ensuring accurate documentation and data entry.
Collaborated with healthcare teams to streamline communication and enhance patient experience.
Managed scheduling of assessments, optimizing resource allocation for timely service delivery.
Trained new staff on intake procedures, improving onboarding efficiency and team performance.
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Coordinated with healthcare providers to ensure accurate and timely sharing of patient information, enhancing continuity of care.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
Contributed to a positive work environment through effective teamwork and open communication among colleagues.
Enhanced patient satisfaction with timely and accurate information during the intake process.
Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Expedited critical cases through close coordination with clinical teams, reducing wait times for essential services.
Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
Coordinated interdisciplinary communication for smoother transitions between care providers.
Administered medications and treatments as prescribed by healthcare providers.
Monitored patient vital signs and reported changes to nursing staff promptly.
Assisted patients with daily living activities, ensuring comfort and safety.
Educated patients and families on health management and care plans.
Documented patient progress accurately in electronic health records systems.
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Used aseptic techniques to provide sterilized wound care and dressing applications.

LPN Charge Nurse

Willow Health Care

Willow Springs, MO

08.2010 - 04.2018

Supervised daily nursing operations, ensuring compliance with healthcare regulations and standards.
Developed and implemented patient care plans in collaboration with interdisciplinary teams.
Trained and mentored junior nursing staff on best practices and patient care protocols.
Conducted regular assessments of patients' conditions, adjusting care strategies based on findings.
Coordinated with physicians to optimize treatment plans and enhance patient outcomes.
Managed medication administration processes, maintaining accuracy and safety protocols.
Facilitated communication among team members, enhancing workflow efficiency and increasing patient satisfaction.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
Analyzed patient assessments and laboratory data to bring any issues to the attention of physicians.
Served as charge nurse, caring for patients with serious illnesses.
Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
Provided compassionate end-of-life care, supporting patients and their families through difficult times.
Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
Boosted staff morale by fostering a supportive environment, recognizing performance, and addressing concerns.
Administered medications and injections to patients.
Monitored patient health conditions to report changes to assigned physician.
Provided patient education on health care issues and prescribed medications.
Supported diagnoses by taking blood samples from patients for laboratory testing.
Evaluated patient histories, complaints, and current symptoms.
Coordinated patient transfers to other facilities.
Reviewed patient history to verify conditions and current medications.
Assisted patients with daily living activities, promoting their independence and comfort. complete bathing, dressing and eating.
Assisted long-term care residents with essential daily tasks, ensuring their comfort and dignity. with bathing, dressing, feeding, and other daily living activities.

Education

LPN - Nursing

Texas County Technical College

Houston, MO

08.2010

Skills

Insurance verification
Clinical documentation
Data entry
Task prioritization
Patient intake processes
Multitasking and organization
Customer service
Problem-solving

Teamwork and collaboration
Medication administration
Direct patient care
Vital signs monitoring
Wound care
Physical assessment
Chronic disease management

Languages

English

Spanish

Timeline