Experienced with managing store operations and leading teams to ensure smooth daily activities. Utilizes expertise in inventory management and customer service to drive store performance. Track record of fostering collaborative work environment and achieving high standards in store presentation.
Overview
6
6
years of professional experience
Work History
Lead Store Associate
Aldi
07.2019 - Current
A member of management at Aldi is responsible for overseeing the daily operations of the store, ensuring high standards of customer service, and driving sales performance
They lead and motivate a team of store associates, manage inventory and merchandising, and ensure compliance with health and safety regulations
Additionally, they analyze sales data to develop effective strategies, maintain store budgets, and provide ongoing training and development opportunities for staff
This role requires strong leadership, excellent communication skills, and a passion for delivering exceptional customer experiences
Member relations
Shawnee Mission Federal Credit Union
03.2021 - 09.2021
A Member Relations Specialist manages a variety of financial transactions with precision and efficiency
The responsibilities of a Member Relations Specialist include processing deposits, withdrawals, and loan payments, as well as cashing checks and providing account information to customers
In this role, we ensure the accuracy of all transactions and maintain a balanced cash drawer
Additionally, we follow strict security procedures to protect both the bank and its clients
This role also involves addressing customer inquiries and promoting financial products and services, contributing to overall customer satisfaction and the smooth operation of the credit union
Shift lead / Keyholder
Walgreens
09.2018 - 03.2021
A member of management at Walgreens who also plays a role in pharmacy operations is responsible for overseeing both retail and pharmacy activities within the store
This dual-role manager ensures the smooth operation of the pharmacy, including managing pharmacy staff, ensuring compliance with healthcare regulations, and maintaining high standards of patient care
They also handle retail management tasks such as inventory control, customer service, and sales performance
This position requires strong leadership, excellent organizational skills, and the ability to balance multiple responsibilities to optimize both retail and pharmacy operations
Education
B.S. - Accounting
Western Governors University
Salt Lake City, UT
04.2027
Statistics -
Western Governors University
Salt Lake City, UT
03.2025
High School Diploma -
Shawnee Mission North
Overland Park, KS
05.2017
Skills
Ability to de escalate stressful situations in a calm manner