Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrew Siterlet

Wentzville

Summary

Offering strong analytical abilities and passion for resolving technical challenges, with keen interest in learning and growing within software development field. Contributes understanding of computer systems and troubleshooting skills, ensuring efficient problem-solving. Ready to use and develop communication and technical skills in a Software Development role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Computer Support Specialist

Copeland
10.2024 - Current
  • Resolve computer and system networking problems to maintain user productivity.
  • Maintaine documentation and resources regarding problem resolution for reference in future instances.
  • Improve customer satisfaction by promptly addressing and resolving technical issues.
  • Reduce downtime for users with efficient troubleshooting, problem diagnosis, and resolution of hardware and software issues.
  • Supporte company-wide IT initiatives, such as system migration or software rollouts, by providing technical expertise and guidance to all stakeholders involved.

Maintenance Technician

United States Marine Corps
08.2021 - Current

IT Technician

Apex Systems
05.2023 - 10.2024
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Education

Bachelor of Science - Software Engineering

Western Governors University
Salt Lake City, UT
08-2026

Skills

  • Remote support
  • Software installation
  • IT documentation
  • Hardware repair
  • Mobile device support
  • Web development
  • Time management
  • Problem-solving
  • Desktop support
  • Technical troubleshooting
  • Professionalism
  • Agile methodology

Certification

  • Cloud Practitioner, AWS - Jun 2024 - Jun 2027
  • Front-End Developer, WGU - Apr 2025

Timeline

Computer Support Specialist

Copeland
10.2024 - Current

IT Technician

Apex Systems
05.2023 - 10.2024

Maintenance Technician

United States Marine Corps
08.2021 - Current

Bachelor of Science - Software Engineering

Western Governors University

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Andrew Siterlet