Andrew Schull
Springfield
Summary
Dynamic Catering Manager with a proven track record at Hy-Vee Market Grille, excelling in event planning and vendor management. Expert in enhancing customer satisfaction through quality assurance and effective problem resolution. Successfully streamlined catering operations, consistently exceeding client expectations while maintaining strict health compliance and optimizing budget management.
Overview
9
9
years of professional experience
Work History
Catering Manager
Hy-Vee Market Grille
11.2022 - 12.2025
- Streamlined ordering processes to improve turnaround time for catering requests.
- Cultivated relationships with vendors to secure high-quality ingredients at competitive prices.
- Ensured compliance with health and safety regulations during food preparation and service.
- Analyzed customer feedback to refine services and enhance overall dining experience.
- Handled catering scheduling, ordered food and planned events.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
Assistant Kitchen Manager
Hy-Vee Market Grille
07.2022 - 11.2022
- Assisted in daily kitchen operations, ensuring smooth workflow and adherence to safety standards.
- Supported menu planning and ingredient sourcing to align with seasonal offerings and customer preferences.
- Trained new staff on proper food preparation techniques and kitchen equipment usage.
- Maintained inventory levels, tracking supplies to minimize waste and ensure availability of ingredients.
- Coordinated with front-of-house staff to optimize service flow during peak hours for enhanced customer satisfaction.
- Implemented quality control measures, ensuring consistency in food presentation and taste across all dishes.
- Collaborated with management on special events, contributing ideas for menu items that cater to diverse customer tastes.
Night Manager
Hy-Vee Market Grille
10.2021 - 06.2022
- Supervised night operations, ensuring compliance with safety and health regulations.
- Managed inventory levels, coordinating stock replenishment to meet customer demand.
- Trained and mentored staff on service protocols and operational procedures.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Conducted quality control checks to ensure consistent food presentation and taste standards.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
- Managed 8 employees in delivering smooth, productive night shift operations.
Kitchen Lead
TGI Fridays
08.2016 - 01.2019
- Supervised kitchen staff to ensure efficient food preparation and service.
- Implemented food safety standards, maintaining compliance with health regulations.
- Trained new team members on kitchen operations and equipment use
- Enhanced workflow processes to improve kitchen efficiency and speed of service.
- Resolved customer complaints related to food quality or service promptly and professionally.
Education
High School Diploma -
Parkview High School
Springfield, MO2014
Skills
- Vendor management
- Health compliance
- Customer feedback analysis
- Catering operations
- Event planning
- Budget management
- Menu development
- Staff training
- Inventory control
- Quality assurance
- Client relations
- Emergency response
- Team leadership
- Problem resolution
- Cost reduction strategies
- Workflow enhancement
- Event proposal development
- Event planning proficiency
- Revenue growth
- Food presentation
- Portion control
- Weddings background
- Table setting
Timeline
Catering Manager
Hy-Vee Market Grille
11.2022 - 12.2025
Assistant Kitchen Manager
Hy-Vee Market Grille
07.2022 - 11.2022
Night Manager
Hy-Vee Market Grille
10.2021 - 06.2022
Kitchen Lead
TGI Fridays
08.2016 - 01.2019
High School Diploma -
Parkview High School