Andrew Garrett

* safety is number one focus- implementing safety rules and addressing safety issues inside the site building and on the yard.

* monitoring routes, problem solving, and ensuring customers receive their packages in a timely manner and not damaged.

* deep diving customer, driver, and route issues.

* completing safety reports and seek to understand investigations.

* monitoring, submitting, and adjusting DSP scheduling

* monitoring and bridging station metrics

* monitoring DSP payments and submitting tickets for DSP payment issues.

* monitoring pick and staging and finding solutions to any issues so that drivers can depart on time.

*conduct DSP round table meetings and support in performance reviews.

*conduct vehicle safety audits and make sure any vehicle issues are taken care of before vehicle goes on the road .

*Support a network of LOREs in various states.

*provide administrative support to the team, streamlining workflows and reducing time spent on routine tasks.

Lab Tech assistant:

*conducted daily or monthly 24, 48, and 72 hr composite samples of industry pre treatment plants and creeks, monitoring the amount of contaminants- metals, oil, and grease that was or was not being processed correctly.

*problem solving and fixing sampler issues and programming correctly to get the laboratory's desired amount of sample for the testing.

*being a representative, meeting with industry personnel, and conducting meetings regarding issues we were facing.

*completing and turning in daily logs and reports on samples taken.

* a must for the job was: communication, organization, and proper representation.

In operations:

Full responsibility of the waste water treatment plant operations.

Monitor Scada metrics and flow charts.

Making adjustments to gates to decrease or increase flow into the plant.

Measuring amounts of sludge in primary, secondary, and final clarifiers.

Taking samples of influent and effluent, monitoring the PH and Temp levels, and logging data.

Checking on pumps, oil dripper's, pipes, lift stations, grit chambers, UV lighting, oxidation ditch, clarifier arms, and diamond filter system - making adjustments as needed, programming, and reporting any issues.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Meetings with representatives to discuss product offered.
• Tracked inventory , placed orders with manufacturers, and tracked shipments.
• Executed deliveries and provided installation services.
• book keeping, business graphs, and presentations