Andrea Gibbons

HCA Physician Services Group

06.2006 - Current

Cleaned, replenished, and arranged exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Escorted patients to exam rooms, responded to questions, and arranged for physician examinations.
Executed medical records management through efficient filing, organizing, and scanning of documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Measured patient pulse oximetry.

Summary