Andrea DeBatt
Rocky Mount
Summary
Results-driven Restaurant General Manager with expertise in operations management, team leadership, and cost control. Proven track record of enhancing productivity and customer satisfaction through strategic planning and efficient inventory management.
Overview
14
14
years of professional experience
Work History
Restaurant General Manager
Raising Canes
Columbia, MO
09.2022 - Current
- Oversaw daily operations to ensure high-quality service and customer satisfaction.
- Managed staff recruitment, training, and performance evaluations to build effective teams.
- Developed and implemented operational strategies to enhance efficiency and productivity.
- Monitored inventory levels and supply chain processes to minimize waste and reduce costs.
- Collaborated with marketing teams on local campaigns to drive customer engagement and loyalty.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Assistant General Manager
Golden Corral Buffet and Grill
Port Saint Lucie, FL
08.2012 - 09.2022
- Oversaw daily operations ensuring high-quality service and customer satisfaction.
- Developed and implemented training programs for staff to enhance performance and efficiency.
- Collaborated with management to streamline inventory processes reducing waste and improving cost control.
- Analyzed sales trends and customer feedback to drive menu enhancements and promotional strategies.
- Mentored junior staff fostering professional growth and team cohesion in a fast-paced environment.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
Bachelor of Science - Organizational Leadership
Eastern Florida State College
Cocoa, FL12-2018
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
Timeline
Restaurant General Manager
Raising Canes
09.2022 - Current
Assistant General Manager
Golden Corral Buffet and Grill
08.2012 - 09.2022
Bachelor of Science - Organizational Leadership
Eastern Florida State College