Anastasia Tiner
Branson
Summary
Compassionate Peer Advocate whom excels in direct patient care and emotional support. Skilled in HIPAA compliance and patient assessments, I advocate for patient needs, enhancing satisfaction through empathetic communication and effective case management. Committed to fostering positive healthcare experiences for patients and families.
Overview
2026
2026
years of professional experience
Work History
Certified Nursing Assistant
Ascension Hospital
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Documented patient information and care activities in electronic health record.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Pharmacy Technician
Walgreens
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Server Shift Leader
Fall Creek Steakhouse
2023 - Current
- Led team during busy shifts, ensuring efficient service and customer satisfaction.
- Trained new servers on menu knowledge and service standards to improve performance.
- Coordinated communication between kitchen staff and servers to streamline order delivery.
- Monitored dining area for cleanliness and organization, enhancing guest experience.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Psychology
Pittsburg State University
Pittsburg, KSSkills
- HIPAA compliance
- Direct patient care
- Companionship and emotional support
- Patient assessments
- Case management
- Family support and assistance
Accomplishments
I presently hold the position of Co-Activities Coordinator for Ozarks Serenity Club.
I also assist others in their path in sobriety by aiding them in their knowledge of programs, organizations, and the 12 Steps that can aid in their support network to thrive.
Affiliations
- Ozarks Serenity Club
Timeline
Certified Nursing Assistant
Ascension Hospital
Pharmacy Technician
Walgreens
Server Shift Leader
Fall Creek Steakhouse
2023 - Current
Psychology
Pittsburg State University
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