Anastasia Kovalenko
Sparta
Overview
4
4
years of professional experience
Work History
Cleaning Technician/ Janitor
Grime Scrubbers
Springfield, MO
04.2024 - Current
- Operated specialized cleaning equipment to ensure thorough sanitation of commercial spaces.
- Developed and implemented efficient cleaning protocols, enhancing overall service quality.
- Trained new staff on safety standards and effective cleaning techniques to maintain consistency.
- Collaborated with team members to optimize workflow during peak operational hours.
- Inspected completed work for quality assurance, addressing any deficiencies promptly.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Provided excellent service by addressing client concerns promptly and professionally.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Emptied trashcans and transported waste to collection areas.
- Prepared specialty cleaning solutions tailored to specific surfaces or stains, optimizing effectiveness while minimizing harm to materials.
- Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
- Supported facility maintenance by reporting any damage or necessary repairs to management promptly.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Payment Processor - Accounts Receivable
O'Reilly Auto Parts
Springfield, MO
05.2023 - 04.2024
- Processed customer payments accurately using electronic payment systems.
- Assisted in reconciling daily transaction reports to ensure accuracy.
- Maintained up-to-date knowledge of payment processing regulations and compliance standards.
- Collaborated with team members to streamline payment workflows and improve efficiency.
- Resolved payment discrepancies by investigating issues and coordinating with relevant departments.
- Monitored transaction logs for irregularities and escalated concerns promptly.
- Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.
- Enhanced customer satisfaction with timely and accurate payment processing, addressing any issues promptly and professionally.
- Provided exceptional customer service by resolving inquiries related to payments, account balances, and transaction discrepancies.
- Increased accuracy in payment processing through meticulous attention to detail and thorough data entry.
Accounting Assistant
Interstate Express
Sedalia, MO
12.2022 - 03.2023
- Processed payments and document such as invoices, and statements
- Generated invoices upon receipt of billing information and tracked collection progress
- Entered figures using 10-key calculator to compute data quickly
- Reviewed company charge cards to insure valid charges where made
Accounting Assistant
A & J Secure Transport
Sedalia, MO
02.2022 - 09.2022
- Processed payments and document such as invoices, and statements
- Generated invoices upon receipt of billing information and tracked collection progress
- Entered figures using 10-key calculator to compute data quickly
- Reviewed company charge cards to insure valid charges where made
Accounting Assistant
A & S Express
Sedalia, MO
10.2021 - 02.2022
- Processed payments and document such as invoices, and statements
- Generated invoices upon receipt of billing information and tracked collection progress
- Entered figures using 10-key calculator to compute data quickly
- Reviewed company charge cards to insure valid charges where made
Education
High School Diploma - undefined
Penn Foster
OnlineSkills
- Strong work ethic
- Reliability and punctuality
- Deep cleaning expertise
- Commercial equipment operations
- Customer service
- Team collaboration
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Record keeping
- Productivity and time management
LANGUAGES
Russian - Proficient
Timeline
Cleaning Technician/ Janitor
Grime Scrubbers
04.2024 - Current
Payment Processor - Accounts Receivable
O'Reilly Auto Parts
05.2023 - 04.2024
Accounting Assistant
Interstate Express
12.2022 - 03.2023
Accounting Assistant
A & J Secure Transport
02.2022 - 09.2022
Accounting Assistant
A & S Express
10.2021 - 02.2022
High School Diploma - undefined
Penn Foster