Ana Arevalo
Blue Springs
Summary
Professional hospitality worker with significant experience in guest services and facility management. Skilled in maintaining cleanliness, ensuring guest satisfaction, and managing multiple tasks efficiently. Strong focus on team collaboration and meeting high standards, adapting smoothly to changing needs. Known for reliability, attention to detail, and excellent communication skills.
Overview
24
24
years of professional experience
Work History
Lobby Attendant
CAM Staffing
09.2021 - Current
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Conducted thorough inspections of the lobby area at designated intervals, identifying any necessary cleaning or maintenance tasks before they became noticeable to guests.
- Maintained lobby, hallway, and stairway cleanliness using various sanitation practices.
- Maintained restroom cleanliness.
- Maintained restaurant floors.
- Maintained waste receptacles on the office levels.
Commercial Cleaning Attendant
Mitch Murch's Maintenance Management
04.2001 - 02.2010
- Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
- Improved facility appearance by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Reduced workplace accidents by ensuring proper use of cleaning chemicals and equipment.
- Enhanced customer satisfaction by maintaining clean and organized facilities.
- Delivered a consistently high level of service by adhering to quality standards and taking pride in the appearance of the facility.
- Contributed to a hygienic environment by performing thorough cleaning tasks, including sweeping, mopping, vacuuming, and dusting.
Education
High School Diploma -
Colegio Roberts
Saltillo, Coahuila, Mexico05-1998
Skills
- Dependability
- Strong organization
- Guest relations
- Strong work ethic
- Positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
- Listening skills
- Cleaning and sanitizing
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Lobby Attendant
CAM Staffing
09.2021 - Current
Commercial Cleaning Attendant
Mitch Murch's Maintenance Management
04.2001 - 02.2010
High School Diploma -
Colegio Roberts
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