AMY WHITTIER
St. Louis,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Senior Communications Specialist
Washington University
11.2021 - Current
- Develops communication plans in support of end-to-end change management strategy to implement Workday Student
- Lead brainstorm and ideation sessions with cross-functional stakeholders across organization
- Lead/participate in stakeholder outreach, setting measurable objectives, assessing results, and making recommendations regarding resource needs
- Manage day-to-day implementation of communications plans and strategies to support organizational change management team
- Ensure the right messages get to the right individuals at the right time by identifying and leveraging existing communications channels and recommending new channels if needed
- Ensure communications are consistent in terms of messaging and visual branding
- Proactively identify and elevate issues and concerns in timely manner
- Maintain and create content for corporate website using content management systems and associated plugins
- Prepare/edit organizational publications such as employee newsletters or stockholder reports for internal or external audiences
Communications Manager
Express Scripts
12.2014 - 11.2021
- Wrote and edited internal employee and external client communications while partnering with representatives from other departments
- Communicated technical IT information clearly to a non-IT audience
- Supported corporate and business goals through communication initiatives, communication procedures and practices
- Provided design and editorial support to business partners on presentations and communication materials geared toward clients, as well as toward internal audiences
- Represented sales and account management communications department on weekly client impact council meeting to discuss best next steps for various internal and external communications
- Established priorities and coordinate key tasks and action plans while building business partnerships
- Hosted and helped with the sales & account management bi-weekly broadcast for 700+ internal viewers and partner with the studio production team to deliver engaging & informative presentations as needed
Content Development Specialist
Elsevier
05.2006 - 02.2014
- Served as primary contact for authors and subject matter experts throughout publication process
- Managed multiple projects (both print and electronic) from pre-contract stage through publication
- Planned products that met and surpassed market needs and were superior to competing products
- Implemented product development plan for titles
- Developed schedules for receipt of business requirements, content review and transmittals
- Coordinated and analyzed review of projects
- Coordinated with marketing to create appropriate sales and marketing materials
- • Monitored budget and controlled costs
- • Met tight deadlines to ensure projects published on time
Education
Bachelor of Arts - English
University of Missouri
Columbia, MO05.2004
Associate of Arts - English
Mineral Area College
Park Hills, MO05.2002
Skills
- Change Management
- Internal and External Communications
- Process Improvement
- Strategic Planning
- Teamwork and Collaboration
Accomplishments
- Elsevier, Maryland Heights, Missouri Content Development Specialist May 2006 – February 2014
- Served as a primary contact for authors and subject matter experts throughout the publication process
- Managed multiple projects (both print and electronic) from pre-contract stage through publication
- Planned products that met and surpassed market needs and were superior to competing products
- Implemented the product development plan for titles
- Developed schedules for receipt of business requirements, content review and transmittals
- Coordinated and analyzed review of projects
- Coordinated with marketing to create appropriate sales and marketing materials
- Monitored budget and controlled costs
- Met tight deadlines to ensure projects published on time
Affiliations
Works well in a challenging, fast-paced, and deadline-driven environment individually or as part of a team. Has strong editorial/communications background with over ten years of experience in a variety of positions.
Timeline
Senior Communications Specialist
Washington University
11.2021 - Current
Communications Manager
Express Scripts
12.2014 - 11.2021
Content Development Specialist
Elsevier
05.2006 - 02.2014
Bachelor of Arts - English
University of Missouri
Associate of Arts - English
Mineral Area College
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