Amy West
Saint Joseph
Summary
Logistics coordinator with a proven track record at Daily's Premium Meats. Strategic process improvements and skilled in staff training and performance management, driving team success and client satisfaction in fast-paced environments. Organized and dependable and successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Logistics Coordinator
Daily's Premium Meats
05.2016 - Current
- Planning and Coordination: Developing transportation schedules and routes to ensure timely delivery, while optimizing costs.
- Collaborated with carriers to enhance shipment efficiency.
- Developed and implemented process improvements for streamlined transportation management.
- Problem Resolution: Addressing issues such as delayed shipments, damaged goods, or customs disputes, to minimize disruptions.
- Vendor and Carrier Management: Negotiating contracts with transportation providers, freight forwarders, and other third-party logistics (3PL) partners.
Annuity Client Service Administrator
Assurity Financial
05.2003 - 08.2014
- Managed client inquiries and resolved issues efficiently to enhance satisfaction. Coordinated communication between clients and financial advisors to streamline service delivery.
- System testing for large-scale projects that comply with the regulations of individual states and the IRS.
- Supervised and trained new staff on client service protocols, improving team performance and consistency, monitored performance, and handled personnel activities.
- Process improvement. Contribute to the development and improvement of processes and procedures, identify opportunities for efficiency, and help generate ideas for new services.
Skills
- Decision-making
- Shipping procedures, logistics shipment coordination
- WMS reports, processes
- Setting the tone
- Company procedure adherence
- Sales support
- Efficiency improvement
- Staff training, development, goal setting
- Staff performance management
Timeline
Logistics Coordinator
Daily's Premium Meats
05.2016 - Current
Annuity Client Service Administrator
Assurity Financial
05.2003 - 08.2014