Amy Chappell
Sikeston
Summary
Certified dental professional with solid background in dental assisting and patient care. Skilled in chairside assistance, radiography, and infection control. Reliable and adaptable to changing needs in fast-paced clinical environment.
Dental insurance professional with solid track record in streamlining insurance claims and optimizing patient account management. Known for fostering collaborative team environment and consistently meeting practice goals. Valued for adaptability and reliability, with strong skills in patient communication and insurance verification.
Overview
29
29
years of professional experience
Work History
Certified Dental Assistant
C.W. Boyce D.D.S.
06.1996 - Current
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Explained treatment procedures and instructed patients on home care guidelines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Verified patient insurance eligibility and benefits.
- Scheduled and confirmed patient appointments.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Sikeston High School
Sikeston Mo05-1991
Skills
- Insurance billing, claims and verification (Dentrix and Easy Dental)
- Appointment scheduling proficiency
- Claims processing efficiency
- Dental coding
- Problem-solving
- Time management
- Dental terminology
- Dental equipment maintenance
- All Assisting skills associated with chairside assistant
- CPR and First Aid certification
Timeline
Certified Dental Assistant
C.W. Boyce D.D.S.
06.1996 - Current
High School Diploma -
Sikeston High School
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